Kids in the Game · 2 months ago
Jersey City Summer Camp Admin & Operations Assistant Director - Seasonal
Kids in the Game is a company that provides unforgettable day camp experiences for children across New York. They are seeking a Jersey City Admin & Ops Assistant Director to oversee camp operations, manage family communications, and ensure a smooth camp experience for both staff and campers.
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Responsibilities
Manage family and external communications (phone & email)
Camper registration and enrollment
Operations systems (i.e. supplies inventory, purchasing, data management using spreadsheets and data tools)
Camp compliance and permits
Documents and file management
On-site administrative tasks
Help families feel supported, informed, and excited about their camp experience
Support camp staff with resources and information
Ensure compliance with Department of Health regulations
Conduct outreach to potential camp families during the pre-summer weeks
Support open houses, fairs, and pre-summer marketing opportunities
Serve as the primary daily point of contact for families at drop-off and pick-up
Act as an ambassador for Kids in the Game and provide a high level of customer care and support to all families and partners
Respond to questions quickly and professionally across email, phone, and in-person
Send daily reminders, weekly newsletters, and program highlights to build family connection
Track and maintain camper registration lists and weekly rosters in the registration and document management systems
Send reminders to families to submit required camp registration paperwork prior to the first day of camp
Monitor and collect missing paperwork, medical forms, consents, and follow-ups
Register new or last-minute campers into the system on-site
Collect cash payments and process digital payments in registration portal
Keep all camper and staff binders and files fully organized and up to date
Support DOH readiness by preparing binders and files for site inspections
Manage camper check-in & check-out systems; update daily attendance and follow up with absent campers’ families
Review staff timesheets and sign-in/sign-out sheets; update daily attendance and follow up with absent staff
Collaborate with Programming and Off-site Assistant Directors for swim, field trips, and special events planning and logistics
Prepare clipboards with daily schedules updated, rosters, swim & field permissions, allergy & medical information, and other relevant camper details
Rotate around the camp to conduct observations, engage with campers and staff, and become familiar with daily activities
Organize and maintain supply inventory; order office & camp materials/equipment
Become familiar with and maintain compliance with all NYC Department of Health, American Camp Association, and Kids in the Game safety regulations
Ensure that staff certifications (CPR, First Aid, AED) are current and on-site
Implement and enforce all safety protocols—including camper supervision ratios, emergency procedures, and incident reporting
Collect and submit incident reports in incident logs, escalating as needed for further incident reporting
Support in leading staff training on emergency response, first aid procedures, and appropriate camper management techniques
Respond to behavioral, medical, or environmental incidents calmly and effectively; communicate outcomes with families and leadership
Maintain a culture of psychological safety—ensuring every camper and staff member feels physically and emotionally secure
Qualification
Required
Must have completed a physical exam and TB test within one year of the camp dates, pass NYS and national background checks, and be CPR, First Aid, and AED certified
Possess at least 2–3 years of professional camp leadership experience (e.g., Programming Assistant Director, Off-Site Assistant Director, Assistant Camp Director, Division Leader), including direct supervision of 5–10+ staff members
Possess at least 2+ years of program administration and operations experience, including staff supervision, scheduling, registration, and data management
Demonstrate experience in youth program development, summer camp operations, and parent communications, with a focus on organization and efficiency
Possess a Bachelor's degree in Education, Child Psychology, Business Administration, Human Resources, Operations and Marketing, Finance, Nonprofit Management, or a related field; a Master's degree in Organizational Leadership, Business Administration, Nonprofit Management, Human Resources, or Public Administration is preferred
Prior experience as a youth development supervisor or educator in a public or private setting (2+ years) may also meet the requirements for consideration
Possess excellent written and verbal communication skills and communicate in a timely, professional manner with parents, staff, and colleagues across multiple channels (Slack, Email, Text, Google Calendar, etc.)
Be able to interpret and follow written or oral instructions (tutorials, step-by-step guides) as part of a self-directed training program
Demonstrate proficiency using G Suite (Docs, Sheets), Ultracamp registration software, and Asana project management tools
Commit to working part-time and remotely during the school year to support camp planning, and full-time for eight weeks during the summer
Attend and help lead Core Trainings, all-staff team building events, and camp leadership training before and during the summer
Exhibit strong relationship-building and collaboration skills with staff, campers, families, and partners
Benefits
End-of-Camp Bonus: Additional performance-based bonuses in the range of $100 - $300 are awarded based on camper enrollment and family satisfaction ratings (NPS scores).