Clothes Mentor · 2 months ago
E-Commerce Assistant
Asheville, NC
Part-time
Onsite
New Grad, Entry LevelClothes Mentor, a sustainable women’s resale brand, is hiring a part-time E-Commerce Assistant to support their e-commerce operations team. The role involves fulfilling online orders, managing customer interactions, and assisting with inventory management to ensure the success of the online business.
FashionWomen's
Responsibilities
Assist with fulfilling daily online orders including: locating and pulling products from the floor, packaging orders and shipping and handling
Assist with preparing, photographing and uploading images & product data to online store according to Clothes Mentor guidelines and standards
Monitor social media platforms for questions, concerns, and all customer interactions
Quickly and efficiently respond to customer inquiries via email, messaging and phone
Help to process and track all return requests
Assist the team with inventory management by applying best practices for tracking and organizing inventory effectively and helping to meet monthly product, sales and customer engagement goals
Assist with order cancellations and/or order re-routing
Assist with integrating the online business into the existing store by working closely with the ecommerce team, store staff and management
Assist, as needed and instructed, in creating product marketing posts for social media platforms according to store and company wide guidelines
Qualification
Required
Availability to work varying hours according to department need. Current need is weekday afternoons/evenings and at least one weekend day (Saturday/Sunday) for approximately 15-20 hours per week total
Candidate must be self motivated, have a sense of urgency, be comfortable working independently (after training period is complete) with responsibility for self time management to ensure team goals are met
Must have strong communication, critical thinking and attention to detail skills while also being solution and team oriented
This position will be performed on site 100% of the time
Preferred
Previous experience with any e-commerce platform, particularly Shopify
Photography experience
Social media marketing experience
Experience with Apple products
Benefits
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Company
Clothes Mentor
Clothes Mentor is a women’s resale clothing store.
Founded in 2006
11-50 employees
Funding
Current Stage
Early StageRecent News
2024-12-17
Company data provided by crunchbase