Reagan Gold Group ยท 2 months ago
Salesforce Support Engineer
Los Angeles, CA
Full-time
Hybrid
Mid LevelReagan Gold Group is committed to delivering excellence and innovation, and they are looking for a Salesforce Support Engineer to enhance their Salesforce platform. This fully remote role involves building solutions, resolving issues, and optimizing workflows to maintain operational efficiency.
Financial Services
Responsibilities
Assist the lead tech manager in designing, building, and maintaining Salesforce applications
Support development of custom solutions using Apex, Lightning Web Components, Visualforce, and Integrations
Troubleshoot technical and functional issues, ensuring minimal disruption to business operations in collaboration with the tech team
Configure and optimise Salesforce to meet evolving business needs (fields, objects, permissions, automations)
Collaborate with internal stakeholders to gather requirements and translate them into practical, scalable solutions
Apply best practices, scalability measures, and security standards consistently
Provide system support, documentation, and share knowledge with the wider team
Maintain a flexible and responsive approach to availability to address urgent matters when required
Qualification
Required
Proven experience with Salesforce in a development and/or administration capacity
Knowledge of Apex, Lightning, and API integrations
Strong understanding of Salesforce configuration, workflows and process automation
Excellent troubleshooting and analytical skills
Strong communication skills with the ability to explain technical concepts clearly
Proven ability to work effectively in a remote environment and supporting a lead technical resource while remaining adaptable and responsive
Preferred
Salesforce certifications (Administrator, Platform Developer, or equivalent) are advantageous but not required
Benefits
401(k) matching
Competitive salary
Health insurance
Company
Reagan Gold Group
The Reagan Gold Group is a privately-held company based in Los Angeles.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase