UFC Gym - Downtown Pittsburgh · 2 months ago
Front Desk - Weekday Opener
Pittsburgh, PA
Full-time
Onsite
New Grad, Entry LevelUFC Gym - Downtown Pittsburgh is a fitness facility seeking a Front Desk Associate to provide superior customer service to members and guests. The role involves greeting guests, managing member check-ins, and ensuring the front desk area is clean and organized while addressing member inquiries and concerns.
Health Wellness & Fitness
Responsibilities
Ensures that guests and members are warmly greeted and promptly assisted
Ensures incoming calls are answered in a professional and efficient manner
Ensures proper member check-in procedures are followed
Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations
Immediately reports or escalates to management any unsafe conditions or emergency situations
Keeps front desk and lobby neat and clean at all times
Monitors retail goals and ensures club is on track to meet and exceed assigned goals
Calls all past due members regarding late dues and down payments
Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club
Qualification
Required
Must be energetic and possess a very friendly, outgoing personality and positive attitude
Possess strong interpersonal and communication skills, including telephone etiquette
Possess a strong customer service focus, diplomacy and professionalism
Understands and follows oral and written instructions
Able to multi-task and perform tasks with accuracy and attention to detail
High school diploma or GED required
Current CPR/AED certification
Benefits
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Company
UFC Gym - Downtown Pittsburgh
UFC GYM is home to many convenient amenities such as Recovery, Youth Gym, Turf, and Personal Training.
Founded in 2023Pittsburgh, Pennsylvania, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase