Apply on Employer Site

Cenero · 1 week ago

Lead Installation Technician (Audio-Visual) Charlotte Metro Area

Charlotte, NC

Full-time

Onsite

Senior Level

Cenero is a company that empowers its employees to innovate and make a difference in their careers. The Lead Installation Technician is responsible for the technical and mechanical production of audiovisual and video conferencing integration projects, ensuring high-quality client experiences through effective installation and troubleshooting processes.

ComputerInformation TechnologyTelecommunicationsUnified Communications

Responsibilities

Provide technical installation and Guidance for Cenero’s basic and advanced integration projects

Exhibit high level experience and ability on technical processes, hardware and software

Provide technical understanding and guidance for basic and advanced signal flow

Setup, configure and test signal flow systems

Calibrate & tune audio and video levels and signals per performance standards

Diagnose and correct signal flow issues with standard troubleshooting methods

Provide mechanical install and guidance on Cenero’s basic and advanced integration projects

Understand a high level of experience and ability on mechanical processes, materials and tools

Utilize mechanical installation standards to ensure hardware is installed safely and as specified in design

Use proper methods to carefully load/unload, pack and secure materials in transit for installations

Utilize room check process and dry-run/prep process to ensure job is completed as designed

Maintain clean and orderly work environment at all times

Participate in lesson learned discussions and PROQUALAS improvement process

Provide daily updates by reporting to the Production Manager and Project Managers

Utilize and maintain proper PPE protocol at all times

Understand and execute document control process training for field mark-ups

Maintain client interaction, assessment of site conditions and training protocols

Ensure safety training is current

Coordinate required activities with subcontractors and Cenero personnel through the required management chain

Qualification

AV equipment expertiseVTCATC knowledgeTCP/IP networkingSignal flow troubleshootingWindows software proficiencyCustomer service experienceSafety trainingMathematical skillsInfocomm CTS certificationCrestron DMC-E certificationOSHA 10 Hr certificationCommunication skillsTeamworkPositive attitude

Required

High school, trade school or college education and/or related experience and/or training; or equivalent combination of education and experience

Advanced knowledge and hands on experience with AV equipment

Advanced knowledge of VTC, ATC, networking software and hardware

Advanced knowledge of TCP/IP networking, switches, routers, firewalls is preferred

Advanced working knowledge of computers (Windows based) and software

Basic customer service experience

Maintain a positive attitude, strong work ethic, and embrace a team centric environment

Ability to read, analyze, and interpret the complex documents including product specifications, wiring diagrams, and architectural drawings

Ability to respond effectively to sensitive customer inquiries or complaints

Strong interpersonal and communication skills are required

Ability to comprehend and apply principles of modern algebra and equations

Valid driver's license with minimum 3 year clean driving record

Infocomm CTS certification (3 years from employment start)

Crestron DMC-E required (must obtain within 2 years of employment)

Additional applicable industry certifications and training is required

Additional applicable manufacturer certifications and training is required

Maintain and/or acquire OSHA 10 Hr construction within 3 months from employment start

Must be able to lift 75 pounds regularly

Must be comfortable and capable of overhead work while on ladders, lifts and scaffolding

Preferred

Advanced knowledge of TCP/IP networking, switches, routers, firewalls is preferred

Benefits

Industry-leading healthcare coverage begins on your first day of employment. Your choice of plans offered by Cigna PPO or a HDHP includes medical, dental, vision, and prescription coverage

Contribute to your financial security with savings and a 401K Investment plan with company match

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Dependent Care Spending Account (DCA)

100% Company paid Life insurance for employees

100% Company paid Short Term Disability

Optional Long Term Disability

Enjoy paid vacation time and paid holidays annually.

Paid Time Off awarded at hire

On-site gym, weight room, locker room

Augment your education with tuition assistance programs.

Opportunities to network and connect