Rainforest · 3 months ago
E\-commerce Marketplace Manager
United States
Full-time
Remote
Mid, Senior Level
4+ years expRainforest is seeking a highly analytical E-commerce Marketplace Manager to drive the operational performance and strategic growth of BabbleRoo across key online marketplaces, primarily focusing on Amazon. This role involves managing day-to-day Amazon operations, ensuring competitiveness and compliance, and collaborating with various teams to optimize performance and profitability.
E-Commerce
Responsibilities
Own BabbleRoo’s performance across all Amazon marketplaces (all geo-markets) and products as the channel expert and P&L operator
Manage Amazon operations end-to-end, including PDP optimization, SEO, paid advertising (AMS), inventory management, and developing a strategic approach to customer reviews and ratings
Serve as the internal operator ensuring BabbleRoo is always competitive, compliant, and up-to-date with platform policies and best practices across all marketplace platforms
Align closely with the Senior Brand Manager (SBM) on strategic roadmaps and category priorities to ensure all marketplace actions reinforce the broader brand and business strategy
Coordinate with the Growth Team on strategic roadmaps and performance tracking for other online marketplaces, including Walmart.com and Target.com
Ensure smooth brand operations by proactively identifying and addressing risks, errors, or anomalies
Collaborate with other departments to resolve any issues that arise, ensuring the brand meets its financial and operational targets
Oversee inventory pipelines, working with the Operation Specialists to avoid stockouts and meet MAPE targets
Manage inventory projections, forecasting, order placements, and logistics to maintain optimal stock levels
Partner with and supervise the Supply Chain team to ensure sound replenishment strategies that accurately meet demand while minimizing out-of-stock risk
Drive initiatives for storage optimization (e.g., FBA or 3PL), proactively managing inventory aging and mitigating long-term storage fees to maximize profitability and channel health
Ensure all inventory and logistical planning aligns directly with marketplace promotional calendars and GTM launch plans
Ensure product content excellence is maintained and optimized across all marketplaces, including high-quality product images, compelling copy, and enhanced A+ content
Translate Brand and Go-To-Market messaging into high-performing, search-optimized content for the marketplace environment
Conduct regular audits of product listings to identify and implement opportunities for conversion rate improvement (CRO)
Coordinate directly with Growth Marketing on paid search and advertising strategy and execution for Amazon (AMS) and other major .com partners
Analyze marketplace sales data to identify trends, opportunities, and challenges, translating these into clear action plans for both operations and marketing teams
Track, analyze, and report on Key Performance Indicators (KPIs), including conversion rate, product ranking, share of search, return rate, and overall channel profitability
Provide performance data, analysis, and strategic summaries to the Senior Brand Manager to inform critical business decisions on brand investment, product focus, and overall marketplace direction
Run structured tests on new marketplace features, promotional formats, and content variations to optimize sales and revenue
Oversee customer service interactions and seller support cases, ensuring timely resolution and maintaining high customer satisfaction
Qualification
Required
Experience: 4-7 years in e-commerce, with at least 3+ years directly managing the Amazon platform (Vendor or Seller Central)
Data-Driven Operator: You are highly analytical, comfortable diving deep into data, and can translate performance metrics (conversion, profitability, ranking) into clear, tactical execution plans
Supply Chain Strategist: You have a strong working knowledge of e-commerce logistics, inventory planning, and storage optimization (e.g., FBA, 3PL) to drive channel profitability
Amazon Expert: You have a deep, current understanding of Amazon SEO, A9 algorithm factors, AMS campaign management, and compliance requirements across all major geo-markets
Preferred
Collaborative Leader (Optional): You excel at coordinating with Marketing, Brand, and Operations teams, and can lead and mentor junior operators to ensure a seamless and efficient flow from product content creation to inventory delivery
Company
Rainforest
Rainforest is Asia’s leading e-commerce brand aggregator. We acquire and scale winning brands to build a modern consumer goods brand platform.
51-200 employees
H1B Sponsorship
Rainforest has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
Funding
Current Stage
Growth StageTotal Funding
$101MKey Investors
InnoVen CapitalCanopy TropicsMonk’s Hill Ventures
2024-12-09Series Unknown
2022-06-19Series A· $45M
2021-09-07Seed· $20M
Leadership Team
Jia Chai
CEO & co-founder
J
Jason Tan
CFO and Co-Founder
Company data provided by crunchbase