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Kraken · 2 months ago

Site Reliability Engineer II

New York

Full-time

Hybrid

Mid Level

$118K/yr - $150K/yr

Kraken is a technology company focused on creating a smart, sustainable energy system. As a Site Reliability Engineer II, you will ensure the availability, performance, and scalability of products on our platform, collaborating with product teams to enhance reliability and efficiency.

Software

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Teach and support product teams on best practices for reliability, implementation patterns and effective usage of our existing platforms

Support product teams in improving the performance and availability of their systems

Be hands-on in code and infrastructure to help product teams with reliability improvements

Provide comprehensive feedback to the wider Platform group on improvements to be made to core infrastructure based on observations and first-hand experience in the code base

Support the build-out of proof-of-concept requirements in product teams as needed to evolve application deployment architecture to align with business growth as well as enhance scalability and system resilience

Collaborate with product teams to support the release of new features and services, ensuring adherence to reliability and performance standards

Guide product teams in designing systems for resilience and graceful failure under heavy load

Assist application teams with post-incident tasks and follow-ups, and contribute to the creation and review of post-mortem documentation

Analyse incident metrics to identify trends and potential improvements, communicating these insights to the product teams

Help solve interesting and difficult problems. There’s a great opportunity for disruption in the global energy market

Qualification

AWSPythonPostgreSQLDockerKubernetesTerraformLinuxDatadogRabbitMQCommunication skillsTeam collaborationProblem-solvingAttention to detail

Required

Great communication skills, working effectively with developers, product managers and other business stakeholders to understand, design and deliver impactful projects and reliability improvements

Proficient using AWS; we use a lot of different AWS services and not just the standard few

Strong Python skills; particularly with Django, the Django ORM and Celery

Good expertise in multiple of the following areas: PostgreSQL, or a similar RDBMS, particularly in Amazon RDS at scale

Good expertise in multiple of the following areas: Docker and Kubernetes; we use Amazon EKS in production

Good expertise in multiple of the following areas: Datadog, or a similar logging/monitoring tool

Good expertise in multiple of the following areas: Messaging queues, event-driven async processing or similar technologies - we use RabbitMQ

Good expertise in multiple of the following areas: Terraform, or a similar infrastructure-as-code tool

Good expertise in multiple of the following areas: Experience with a Linux distribution

Previous experience working in small, highly-autonomous teams

Preferred

Previous experience as a Site Reliability Engineer

Experience working on SaaS platforms, including engaging product teams to ensure up-skilling and knowledge sharing across teams

Experience managing and supporting a large scale internet facing service

Experience in responding to incidents and outages, writing technical incident reports and organising incident retrospectives

Experience working with very large relational databases

Experience in using service level objectives to improve application performance

A proactive, innovative mindset

Benefits

Great medical, dental, and vision insurance options including FSAs.

Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.

401(k) plan with employer match.

Parental leave.

Biological, adoptive and foster parents are all eligible.

Pre-tax commuter benefits.

Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.

Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such.

Modern office or co-working spaces depending on location.

Company

Kraken

Kraken is a global customer and culture platform for energy, water, and broadband. It is a sub-organization of Octopus Energy Group.

Founded in 2019

London, England, GBR

1001-5000 employees

https://kraken.tech

H1B Sponsorship

Kraken has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)