NEOGOV · 2 months ago
Telecommunicator (PT)
Shelby, NC
Full-time
Onsite
New Grad, Entry Level
$17.47/hr - $17.47/hrNEOGOV is a company that provides workforce management solutions, and they are seeking a Telecommunicator for the Shelby Police Department. The role involves dispatching police personnel and equipment in response to emergency situations, maintaining logs, and entering data.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receiving calls for service; dispatching personnel and equipment; maintaining logs and records; entering data
Receives police, 911, fire and other service requests and calls; transfers calls to appropriate agency
Operates radios, telephone, switchboard, alarm systems, recording devices and computer terminals
Dispatches personnel and emergency equipment; transfers medical and fire related calls to County when applicable
Performs all responsibilities of a certified D.C.I. operator; conducts D.C.I. inquiries including criminal histories
Enters all calls for service into computer aided dispatch system
Assists police personnel by providing services and information
Contacts the elderly in the area for the RUOK Program for a daily welfare check
Enters a variety of information into system
Types and files a variety of reports and records into computer system
Performs all responsibilities of a Police Records Clerk
Performs related tasks as required
Qualification
Required
Any combination of education and experience equivalent to graduation from high school including or supplemented by courses in typing and some experience in general clerical work with some basic computer knowledge
Possession of a valid D.C.I. certificate issued by the State of North Carolina
General knowledge of the methods of operating the communication system
General knowledge of radio and teletype procedures
General knowledge of the geography of the City and location of important buildings
General knowledge of police forms, terminology and records
Thorough knowledge of departmental programs, policies and procedures
Ability to perform a considerable volume of detailed work
Ability to maintain files
Ability to type accurately and at a reasonable rate of speed
Ability to operate general office and data entry equipment
Ability to follow written and oral directions
Ability to operate personal computer including some knowledge of applicable software packages
Ability to establish and maintain effective working relationships with associates and the general public
Benefits
Health
Dental
Vision
Disability
Life Insurance
401k
NC Retirement
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase