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Peloton Interactive · 9 hours ago

Sr. Manager, Team Member Relations

New York, NY

Full-time

Onsite

Senior Level

$169K/yr - $207K/yr

5+ years exp

Peloton Interactive is seeking a dynamic and highly organized Senior Manager of Team Member Relations to join their People team at their New York headquarters. In this critical role, the individual will be responsible for managing employee relations, conducting investigations, and providing expert guidance on performance management while upholding Peloton's core values.

CyclingFitnessHealth CareWellness

Comp. & Benefits

Responsibilities

Serve as a trusted employee relations expert, skillfully navigating sensitive HR escalations while ensuring compliance with applicable employment laws, regulations, and company policies

Actively listen and connect with team members at all levels, ensuring they feel safe, heard, and respected

Conduct thorough, professional, and efficient investigations to gather critical facts, enabling sound and equitable decision-making

Independently manage and prioritize an investigation caseload, balancing proper documentation, comprehensive interviews, stakeholder communication, concise report writing, effective coaching, and timely resolution

Provide briefings and practical recommendations to leaders and key stakeholders

Leverage our case-management system to document findings, evidence, and investigation reports in a fact-based, concise, and timely manner

Capably navigate challenging and sensitive situations, ensuring all matters are handled with objectivity, consistency, and a commitment to fairness

Synthesize and analyze data, trends, and opportunities from various internal systems to facilitate proactive risk mitigation, early issue resolution, and improve organizational health

Partner effectively and collaboratively with business leaders and People Business Partners across the organization to implement systemic solutions and foster positive employee relations

Develop and deliver impactful employee relations training programs for team members and people leaders

Provide expert guidance, education, and coaching to people leaders on employee relations best practices and effective communication techniques

Manage complex ADA accommodations, engaging in interactive dialogues with team members, managers, and other stakeholders to determine appropriate courses of action based on nuanced considerations, including undue hardship and essential job functions

Qualification

Employee relations expertiseInvestigative skillsEmployment law knowledgeConflict resolution skillsTraining program developmentData analysisStakeholder managementMediation skillsCommunication skillsCollaboration skillsAttention to detail

Required

5+ years of progressive HR experience, with a strong emphasis on employee relations, investigations, employment law, HR policy, and training and development

Deep knowledge and practical experience interpreting and communicating employment policies, practices, and employment law and regulations with confidence

Demonstrated experience conducting investigatory interviews involving complex, sensitive, and confidential topics

Exceptional mediation, deescalation, and conflict resolution skills that demonstrate active listening, flexibility, and effective communication

Acute attention to detail, coupled with effective prioritization and ownership

Proven ability to balance quality of work with meeting Service Level Agreements (SLAs) in a fast-paced environment

Strength in managing competing priorities simultaneously and focusing on the highest impact work

Strong analytical and systems thinking, leveraging data-driven insights combined with sound decision-making to address complex challenges effectively

Ability to effectively convey complex information through clear and concise writing

Adept at working effectively across multiple functions and roles within a complex organization

Excellent communication and presentation skills that foster strong partnerships and collaboration across all management levels and functional areas (including HR, Legal business / function heads)

Unwavering ability to handle highly confidential information with maturity, discretion and professionalism

Preferred

Experience handling ER matters with a diverse population, including both hourly and corporate employees is a plus

Benefits

Medical, dental and vision insurance

Generous paid time off policy

Short-term and long-term disability

Access to mental health services

401k, tuition reimbursement and student loan paydown plans

Employee Stock Purchase Plan

Fertility and adoption support and up to 18 weeks of paid parental leave

Child care and family care discounts

Free access to Peloton Digital App and apparel and product discounts

Commuter benefits and Citi Bike Discount

Pet insurance and so much more!

Company

Peloton Interactive

Glassdoor3.5

Peloton is at the forefront of connected fitness, with a powerful and thriving community with Members across the US, UK, Canada, Germany, and Australia.

Founded in 2012

New York, New York, USA

1001-5000 employees