Toast · 3 weeks ago
Senior Business Intelligence Analyst, Billing & Collections
United States
Full-time
Remote
Mid, Senior Level
$102K/yr - $163K/yr
4+ years expToast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. They are seeking a Senior Billing & Financial Data Analyst to join their Billing Operations team, responsible for driving the accuracy, efficiency, and scalability of the Order-to-Cash process through advanced data modeling and analytical techniques.
DeliveryPoint of SaleSaaS
Responsibilities
Build, maintain, and enhance financial dashboards and data models in BI tools (e.g., Looker, Tableau, Hex) to track key metrics across the entire O2C lifecycle (Billing Accuracy, DSO, Overdue A/R, Cash Flow)
Design, implement, and maintain scalable data pipelines and reporting infrastructure within our data warehouse (Snowflake) to ensure data integrity and accessibility for billing, collections, and financial reporting
Investigate and perform root cause analysis on complex billing discrepancies, revenue leakage, and collections anomalies, providing clear, data-driven recommendations to Product and Engineering teams for systemic fixes
Automate recurring reporting and manual data processes using SQL and Python/R, increasing the speed and efficiency of the Billing Operations and Finance teams
Partner with Finance, Revenue Operations, and Data Engineering to define, standardize, and align on billing data sources, metrics, and definitions for financial reporting
Translate complex analytical findings into a clear, business-focused narrative and present strategic recommendations to senior leadership and cross-functional stakeholders
Qualification
Required
4+ years of hands-on experience in a Data Analyst, BI Analyst, or Data Science role, specifically focused on Billing, Order-to-Cash (O2C), Accounts Receivable/Payable, or core Finance domains
Expert-level SQL proficiency with extensive experience in a cloud-based data warehouse environment, specifically Snowflake (or similar like Redshift, BigQuery)
Demonstrated hands-on experience with Python or R for data manipulation, statistical analysis, and process automation
Strong background in data visualization, data modeling, and dashboard development using BI tools such as Looker, Hex, Tableau, or Power BI
Proven track record of translating complex, technical data analyses into clear, measurable business outcomes and process improvements
Deep understanding of the financial and business concepts within the quote-to-cash/order-to-cash process
Preferred
Experience extracting and working with data from enterprise financial systems (e.g., Zuora Billing, Oracle NetSuite, Salesforce)
Experience with dbt (data build tool) for data transformation and modeling
Experience working in a rapidly scaling SaaS or subscription-based business
Benefits
Cash compensation (overtime, bonus/commissions, if eligible)
Benefits
Equity (if eligible)
Company
Toast
Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.
1001-5000 employees
H1B Sponsorship
Toast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (32)
2023 (39)
2022 (66)
2021 (29)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$961.95MKey Investors
12 West CapitalT. Rowe PriceBessemer Venture Partners
2021-09-22IPO
2020-11-23Secondary Market· $60M
2020-02-14Series F· $400M
Leadership Team
Aman Narang
CEO and Co-Founder
Steve Fredette
Co-founder and President
Recent News
2026-01-09
Benzinga.com
2026-01-09
Company data provided by crunchbase