TruBridge ยท 3 months ago
Billing & Posting Resolution Representative
United States
Full-time
Remote
Mid Level
3+ years expTruBridge is a company that specializes in Accounts Receivable Management Services for hospitals and clinics. They are seeking a Billing & Posting Resolution Representative who will act as a liaison, ensuring accurate posting of receipts and maintaining quality customer service while managing hospital payment processes.
Hospital & Health Care
Responsibilities
Receives daily receipts that have been balanced and stamped for deposit and verifies receipt total
Research receipts that are not clearly marked for posting
Post payments to the appropriate account and makes notes required for follow-up
Posts zero payments to the appropriate account and makes notes required for follow-up
Maintains log of daily receipts and contractual posted
Processes rejections by either making accounts private or correcting any billing error and resubmitting claims to third-party insurance carriers
Responsible for consistently meeting production and quality assurance standards
Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer
Updates job knowledge by participating in company offered education opportunities
Protects customer information by keeping all information confidential
Processes miscellaneous paperwork
Ability to work with high profile customers with difficult processes
May regularly be asked to help with team projects
Display a detailed understanding of CAS codes
Post denials to patient accounts with the correct denial reason code
Post patient payments, electronic insurance payments, and manual insurance payments
Balance all payments and contractual daily
Make sure postings balance to the site's bank deposit
Adhere to site specific productivity requirements outlined by management
Serve as a resource for other receipting service specialists
Must be agile and able to easily shift between tasks
May require overtime as needed to ensure the day/month are fully balanced and closed
Assist with backlog receipting projects, such as unresolved situations in Thrive, researching credit accounts, and reconciling unapplied
Qualification
Required
3 years hospital payment posting, including time outside TruBridge
Computer skills
Experience in CPT and ICD-10 coding
Familiarity with medical terminology
Ability to communicate with various insurance payers
Experience in filing claim appeals with insurance companies to ensure maximum reimbursement
Responsible use of confidential information
Strong written and verbal skills
Ability to multi-task
Benefits
3 weeks paid Training
Earn time off starting on Day 1
10 Company Paid Holidays
Medical, Dental and Vision Insurance
Company Paid Life and AD&D Insurance
Company Paid Short-Term Disability Insurance
Voluntary Long-Term Disability, Accident insurance, ID Theft Insurance
Paid Parental Leave
Flexible Spending or Healthcare Savings Accounts
401K Retirement Plan with competitive employer match
Casual Dress Code
Advancement Opportunities to grow within the company
Company
TruBridge
TruBridge is a healthcare solutions company with focus on EHR-agnostic Revenue Cycle Management solutions for organizations of all sizes and acute EHR technology to service smaller hospitals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brenda Trigg, CRCS
CBO Manager
Todd Munshaur
Director, Channel Partners
Recent News
2025-12-01
Company data provided by crunchbase