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Fanatics · 5 days ago

Lead Retail Associate- Washington Commanders

Landover, MD

Part-time

Onsite

Entry, Mid Level

$17.98/hr - $24.86/hr

1+ years exp

Fanatics is building a leading global digital sports platform, and they are seeking a part-time Retail Lead to assist the Leadership team in enhancing the game day and fan experience. The Retail Lead will coach and manage the Retail Associate team, ensuring operational excellence and a high-quality experience for fans.

eSportsManufacturingRetailSporting GoodsSports

Responsibilities

Drive sales results by consistent execution of daily operations

Support back of house operations; maintain stockroom organization

Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)

Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)

Work with Retail Associates to ensure an exemplary fan experience

Communicate expectations for assignments and projects to Retail Associates

Provide training and assistance to Retail Associates as required

Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience

Understands Fanatics Values and how they relate to their role

Perform ‘Manager on Duty responsibilities’ as needed

Qualification

Retail operation systemsLeadership experienceForeign language skillsTeam coachingCommunication skillsProblem-solving skills

Required

Minimum 18 years of age

Ability to work independently and responsibly in a fast-paced environment

Possess a fun, outgoing, confident, professional demeanor

Ability to work well with all levels of management, build partnerships and coach teams

In partnership with leadership team act decisively to solve problems

Ability to represent Fanatics/League/Team Values and standards

Ability to balance and prioritize multiple projects while remaining calm under pressure

Strong communication, literacy, and numeracy skills