Meridian Healthcare ยท 2 months ago
Program Manager - Care Coordination
Meridian Behavioral Healthcare has been a trusted provider of compassionate care for individuals facing mental health challenges for over 50 years. The Program Manager for Care Coordination is responsible for overseeing case management services, ensuring adequate staffing, and aligning operations with professional standards and regulations. This role involves coordinating care, managing referrals, and supporting program development initiatives.
Health CareHospitalMental HealthWellness
Responsibilities
Direct the day-to-day clinical operations of the team
Hire, train, and supervise program staff, including completing performance reviews
Manage delivery of case management services in assigned counties
Utilize and trains staff to proficiency in electronic health record and related technology assisted tools
Complete required reports
Facilitate staff team meetings
Direct and coordinate admission, assessment, and treatment processes in clinic and schools
Work with data driven strategic planning initiatives and utilization management
Promote collaboration between adult therapists and psychiatrists/ARNPs, clinicians, and external human service agencies
Provide case management supervision to team members
Function as main document reviewer and case manager supervisor signor
Ensure provision of services that are welcoming, family-centered, developmentally appropriate and evidence-based inclusive of Recovery Oriented Systems of Care (ROSC), Strengths Based Case Management, and WRAP case management
Review and monitor documentation for timeliness and quality
Ensure program staff meets productivity and documentation expectations
Qualification
Required
Master's degree in social work, Psychology, criminal justice, nursing, rehabilitation special education, health education, or a related human services field and three years of full time equivalent professional experience serving the target population(s)
A bachelor's degree from an accredited university or college and five years of full-time equivalent case management experience serving the target population
Previous mental health targeted case management certification
At least three years' experience with mental health case management
Certified Behavioral Health Case Manager
Preferred
Active Florida Certified Behavioral Health Case Manager (CBHCM) Supervisor credentialing
Benefits
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance