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Motorola Solutions · 8 hours ago

Field Service Technician - North Oregon/South Washington

Washington, United States

Full-time

Onsite

Mid Level

$75K/yr - $85K/yr

3+ years exp

Motorola Solutions is a global leader in professional mobile communication systems, dedicated to enhancing public safety through innovative technologies. The Field Service Technician is responsible for the deployment, optimization, and maintenance of mission-critical communication systems for government and public safety clients, ensuring optimal performance and support on a 24/7 basis.

Cyber SecurityTelecommunicationsVideo

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Maintain, optimize, test, document and manage highly technical Motorola communications systems

Focus on maintaining optimal performance levels across an integrated system while taking a proactive approach to address and mitigate system level alarms and malfunctions

Manage system availability through routine system maintenance, performance monitoring and system wide preventative maintenance

Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results

Optimize and support complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems

Deliver knowledge of R.F. systems, such as transmitters, receivers, and antenna networks

Deliver knowledge in standard telephony and dedicated data circuits, and packet switching techniques

Candidates must be familiar with the latest technologies and troubleshooting techniques for current model digital and analog Motorola communications equipment and system architectures

Provide weekly reports of activities and accomplishments

Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues

Continuous training in the latest technologies and troubleshooting techniques

Team with Engineering, Project Management, Customer Service and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations

Qualification

LMR RF SystemsRadio CommunicationsWired/Wireless Communication SystemsIP NetworkingP25 SystemsMotorola equipmentTelecommunicationsNetworking EquipmentCybersecurity principlesTechnical trainingSelf-managementCustomer serviceInterpersonal skillsProblem-solvingTeam collaboration

Required

3+ years of experience in the following areas: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience

Must be able to obtain background clearance as required by government customers

The Field Service Technician MUST live a commutable distance to Washington County, Southern Washington, or Northern Oregon, as majority of the Public Safety customers are located in that territory

Must be willing to travel 50% of the time and live within 50 miles from the coverage area

Must have a current, valid driver's license and no traffic violations

Ability to be on-call 24/7/365

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Preferred

Experience as a Communications System Technician with expertise in P25 Systems, LMR RF systems, wired/wireless communication systems, networking equipment, IT networks, and subscriber equipment

Highly knowledgeable in wired/wireless communications systems, including local area networks (LAN) and wide area networks (WAN)

The ideal candidate should possess a strong understanding and awareness of cybersecurity principles and practices

Proficient in MS Word, Excel, Outlook, and Access, demonstrating strong computer literacy

Possesses exceptional self-management and interpersonal skills to effectively collaborate with customers, subcontractor partners, and various teams within Motorola Solutions

Self-motivated and capable of performing duties independently without direct supervision

Skilled in quickly resolving customer problems even in stressful situations

Familiarity with configuring and testing base stations, repeaters, routers, switches, and MPLS networks

Proficient in installing, configuring, and maintaining computer networks, including cabling, routers, switches, firewalls, and bridges

Ability to develop and deliver technical training

Provides guidance on integrating new tools and solutions into team operations

Proven experience utilizing equipment commonly used for optimizing and testing Motorola communications systems, such as Communications Systems Analyzers, Power Sensors and Watt Meters, TIMS sets, CPS, CSS, Antenna Systems Analyzers (FDRs)

Skilled in configuring and testing Motorola two-way radio and subscriber products

Experience working with logging recording systems, RF interfaces, wired/wireless communications systems, 911 applications, and networking equipment