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Agoda · 6 hours ago

Director, Key Accounts – North America

New York, United States

Full-time

Onsite

Director/Executive

10+ years exp

Agoda is a travel booking platform that connects people to destinations and experiences worldwide. The Director of Key Accounts will focus on achieving Agoda’s commercial goals by supporting new and established chain partners and leading a collaborative team to drive business development and operational excellence.

Air TransportationE-CommerceHotelTourismTravelTravel Accommodations

Growth Opportunities

Responsibilities

Take ownership of commercial strategies and provide operational support for select global hotel chain partners to ensure their success and satisfaction

Identify growth opportunities and collaborate with internal and external stakeholders to implement strategies that accelerate market expansion

Facilitate high-level discussions with global partners, aligning goals and fostering mutually beneficial outcomes

Lead and inspire multi-level teams, promoting a collaborative and growth-focused environment that drives results

Work closely with regional teams at various levels to ensure seamless communication, alignment, and strategy execution

Design and implement innovative tests to explore new approaches for enhancing performance, making data-driven decisions

Oversee the preparation of detailed reports, leveraging data to guide informed decisions and strategic actions

Provide clear, actionable feedback to internal and external leadership, driving continuous improvement in account performance

Address and resolve rate and technical inquiries, ensuring a high level of service and satisfaction for stakeholders

Qualification

Strategic leadershipBusiness developmentAccount managementData analyticsOperational excellenceCultural awarenessRelationship buildingTeam leadershipNegotiation skillsCommunication skillsOrganizational skills

Required

10+ years in strategic and commercial leadership roles within the OTA, travel, or hospitality industry

5+ years of experience leading an account management team, preferably with a mix of commercial and technical roles

Experience managing client portfolios across multiple countries, and understanding regional dynamics

Demonstrated ability to leverage analytics and quantitative methods to inform and influence decision-making

Advanced Excel proficiency is essential, and SQL knowledge is a plus

Ability to identify market opportunities, negotiate, and build long-term partnerships

Clear, persuasive communicator with strong relationship-building skills

Highly organized and comfortable with making prioritization decisions

Able to effectively keep track of moving parts across projects and adapt to new information and goals

Demonstrates cultural awareness and emotional intelligence in diverse, global environments

Benefits

Career opportunities regarding moves within teams and global locations as well

Modern working environment in the heart of the metropolitan city of Bangkok

Diverse and dynamic multinational team

Competitive salary & overall package

Company

Agoda

Glassdoor4.2

Agoda is a digital travel platform that provides access to hotels and holiday properties including flights. It is a sub-organization of Booking Holdings.

Founded in 2005

Singapore, Central Region, SGP

5001-10000 employees