Nysonian Inc. · 1 month ago
Warehouse Outbound Manager
Nysonian Inc. is seeking a Warehouse Outbound Manager to lead and develop the outbound team. This role is responsible for ensuring accurate, efficient, and cost-effective order processing and shipment of merchandise while driving operational excellence through best practices and continuous improvement.
Retail
Responsibilities
Manage the daily operations of Inbound, Receiving, Put Away, and Replenishment teams
Develop, implement, and continuously refine efficient, standardized workflows, staffing requirements, space allocations, equipment needs, and management of incoming goods
Manage KPI’s for outbound operations
Partner with outbound Manager, Inventory manager, returns manager, to resolve issues swiftly and prevent repeat issues
Identify and implement process improvements and automation opportunities to reduce picking/packing times and labor costs
Recruit, train, and mentor a high-performing team of pickers, packers, and shipping sorting team
Set clear daily throughput and quality targets; conduct regular feedback, and performance reviews
Build a positive, accountable culture focused on accuracy, teamwork, and continuous improvement
Provide real-time coaching on process discipline, data entry, and product handling
Own and optimize the outbound module in the WMS
Maintain accurate receiving codes, workflows, and integrations
Coordinate with Inventory manager, Inbound manager, and third party vendors to schedule outbound containers
Maintain and report KPI’s
Conduct root-cause analyses for any picking issues, packing issues, and sorting issues
Lead Lean/Kaizen initiatives to eliminate waste and reduce return processing costs
Ensure all returns and product handling comply with company policy, warranty standards, and regulatory requirements (EPA, consumer protection, e-waste, etc.)
Maintain updated documentation and SOPs, for picking, shipping, sorting, and carrier pick ups
Qualification
Required
5–8 years of experience in Outbound, including picking, shipping and carrier sorting, ideally in DTC or consumer goods
Proven track record in process optimization, team leadership, and KPI-driven management
Hands-on experience with WMS systems
Familiarity with damage prevention analytics, quality feedback loops, and supplier RTV programs
Strong understanding of Lean / Six Sigma, warehouse safety, and compliance practices
Excellent communicator able to bridge warehouse, customer, and finance functions
Company
Nysonian Inc.
At Nysonian, we exist to build the next generation of global lifestyle brands—brands that inspire how people travel, move, and live.
Funding
Current Stage
Growth StageCompany data provided by crunchbase