Reiser · 3 months ago
Applications Support Engineer - Packaging Machinery
Chicago, IL
Full-time
Onsite
Mid LevelReiser is a global leader in the food equipment industry, recognized for high-quality machinery and exceptional customer support. The Applications Support Engineer will work closely with sales teams in the Great Lakes region to drive growth and profitability by providing technical support and optimizing packaging solutions for customers.
Machinery Manufacturing
Responsibilities
Provide the Reiser sales team with technical support on packaging machines
Support and communicate with sales team on all packaging calls with customers
Professionally represent our products to new and existing customers
Continually build pipelines through cold-calling, networking, and maintaining positive relationships; internally and externally
Share best sales practices with team and company
Be actively involved with sales industry associations and attend relevant packaging trade shows
Ensure technical documentation and reports are accurate and are received on time
Help to facilitate quotations, product samples, and deliveries
Maintain a strong working knowledge of each packaging machine and their application in the marketplace
Track sales of packaging equipment in the assigned territory, growth, and market penetration
Train new sales personnel in packaging specifications and what markets each machine and product is best suited for
Work with the Reiser Service Team on machine installations
Attending national and regional sales meetings and packaging trade shows
Qualification
Required
Direct experience selling or providing technical support of packaging equipment or products (preferably in the meat/food/cheese industries)
Strong knowledge of Horizontal Form Fill and Seal, Overwrap, Thermoform, Lid Seal and Modified Atmosphere Packaging Applications
Understands importance of selling equipment with the added service component and working closely with service team
Ability to work independently, prioritize and multi-task
Comfortable communicating with people on the shop floor to C Level / Ownership of food processing and packaging companies
Ability to travel overnight is roughly 70% regionally based
Preferred
Undergraduate degree preferred but not required
Candidates may be based near any major regional or international airport
Company
Reiser
Reiser is a food production company providing processing, portioning, and packaging equipment.
Founded in 1945
201-500 employees
H1B Sponsorship
Reiser has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
Funding
Current Stage
Growth StageLeadership Team
Stephen Todd
Chief Financial Officer
Alisa Houlihan
Executive Assistant To Chief Executive Officer
Recent News
News-Medical.Net
2026-01-07
2025-07-22
The Register
2022-02-25
Company data provided by crunchbase