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Zurich Insurance · 2 months ago

Associate Degree Apprenticeship Program - F&I Operations - Midwest (Summer 2026)

Johnson County, KS

Full-time

Hybrid

New Grad

$19.24/hr - $19.24/hr

0+ years exp

Zurich Insurance is launching its Associate Degree Apprenticeship Program in the Midwest, starting Summer 2026. This program allows participants to gain their first-time higher education while supporting the F&I Claims Shared Services Team with various administrative duties and customer engagement tasks.

Financial ServicesInsuranceProductivity Tools

Comp. & Benefits

No H1B

Responsibilities

Engaging with both internal business partners and external customers through various communication channels, including phone calls, to ensure effective and timely communication

Processing billing for Enterprise Rental Car (ERAC) reservations using the ARMS system

Preparation and sending cancellation letters for Guaranteed Asset Protection (GAP) coverage

Sorting and routing incoming GAP mail to appropriate claims teams, updating files as required

Monitoring and managing the Vehicle Service Contract (VSC) Outstanding Report by voiding and reissuing expired credit card entries and supporting other payment-related tasks

Assist with various administrative duties to ensure smooth team operations

Qualification

Customer service skillsExcel skillsCollaboration skillsProblem-solving skillsSelf-disciplineBalance prioritiesOnline learning navigationWritten communicationVerbal communicationAttention to detailWork in teams

Required

High School Diploma or equivalent

Must be enrolled and validated as college ready by Harper Community College Admissions. This is a separate application process that can take place concurrently to Zurich's application process

Preferred

1 or more years of work experience and/or leadership role in student activities and/or significant voluntary community service

Interest in pursuing a career in the insurance industry

Ability to balance multiple priorities between work and school deadlines

Strong customer service skills

Collaboration and problem-solving skills

Ability to communicate with impact

High degree of self-discipline and focus

Attention to detail

Ability to collaborate and work successfully in a team environment

Intermediate computer skills, specifically Excel

Ability to navigate learning and interactions in an online environment

Strong written and verbal communication skills

Benefits

Tuition-free Associate in Applied Science degree in: Business Administration with a concentration in Insurance

Department of Labor Certificate of Apprenticeship

Short-term incentive bonuses

Merit increases

Comprehensive employee benefits package for employees as well as eligible dependents

Company

Zurich Insurance

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Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.

Founded in 1872

Zürich, Zurich, CHE

10001+ employees