Bandwidth Inc. · 4 hours ago
AI Engineer, Research & Development
Raleigh, NC
Full-time
Onsite
Mid Level
3+ years expBandwidth Inc. is a global software company that delivers exceptional communication experiences through voice, messaging, and emergency services. They are seeking a highly motivated AI/ML Engineer to join their Research & Development team, focusing on exploring and harnessing transformative technologies in AI and Machine Learning to develop innovative communication solutions.
Information TechnologyMessagingTelecommunicationsWeb Hosting
Responsibilities
Dive deep into the latest AI/ML research, particularly in the LLM space, identifying opportunities relevant to Bandwidth's domain
Design, build, and test proof-of-concepts and prototypes for novel AI-powered features and services
Implement and integrate AI/ML models, including those based on LLMs, into potential future Bandwidth offerings
Collaborate intensely within a small, cross-functional R&D team, sharing knowledge and contributing to a T-shaped skill set
Experiment with various AI techniques, including advanced prompting strategies, Retrieval-Augmented Generation (RAG), and potentially agentic systems
Stay constantly updated on the rapidly evolving AI landscape, evaluating new tools, models, and methodologies
Leverage LLM-powered IDEs and development tools (like GitHub Copilot, Cursor, etc.) to accelerate the innovation cycle
Clearly articulate and present research findings, experiment results, and prototype demonstrations to technical and non-technical stakeholders
Qualification
Required
Bachelor's degree in Computer Science, AI, ML, or a related technical field, or equivalent practical experience
Demonstrable expertise and hands-on experience in Artificial Intelligence and Machine Learning, with deep knowledge in at least one specific AI domain (e.g., NLP, LLMs, Speech Recognition)
Proven experience (typically 3+ years) designing, building, and evaluating AI/ML models and systems
Strong programming skills, particularly in Python and familiarity with common ML libraries/frameworks (e.g., PyTorch, TensorFlow, scikit-learn, Hugging Face)
Solid understanding and practical experience with Large Language Models (LLMs) and associated concepts, including Retrieval-Augmented Generation (RAG) and various prompting techniques (e.g., Zero-shot, Few-shot, Chain of Thought)
Experience implementing services or applications built on top of foundational LLMs (via APIs or open-source models)
Proven ability to thrive in a small, highly collaborative team environment with an urgent, results-oriented culture. Significant experience in startups or similar fast-moving, resource-constrained organizations is highly desirable
A relentless curiosity and passion for exploring new technologies and techniques in the AI/ML space
Experience using LLM-powered IDEs or coding assistants
Excellent problem-solving skills and the ability to navigate ambiguity
Must be able to work full-time from the Bandwidth headquarters in Raleigh, NC
Preferred
Master's degree or PhD in Computer Science, AI, ML, or a related field
Experience with LLM training, fine-tuning (e.g., LoRa), and/or developing custom evaluation benchmarks
Familiarity with advanced AI architectures and concepts such as agentic systems (e.g., ReAct), multi-modal models, Mixture of Experts (MoE), or LLM tooling/external capabilities
Experience with MLOps practices and cloud-based ML platforms (e.g., AWS SageMaker, Azure ML, Google AI Platform)
Familiarity with AI Developer and Agentic Frameworks (e.g., OpenAI, LangChain, CrewAI, Autogen)
Experience contributing to AI/ML research, publications, or open-source projects
Benefits
100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
All new hires receive four weeks of PTO.
PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Company
Bandwidth Inc.
Bandwidth is the universal communications platform that simplifies how businesses deliver integrated global experiences.
1001-5000 employees
H1B Sponsorship
Bandwidth Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (5)
2023 (14)
2022 (13)
2021 (14)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$20.5MKey Investors
Portolan Capital ManagementAilanthus Capital Management
2018-06-27Post Ipo Equity
2018-01-11Post Ipo Equity
2017-11-10IPO
Leadership Team
Scott Mullen
CTO
Kade Ross
CIO
Recent News
2025-12-05
2025-12-03
thefastmode.com
2025-11-05
Company data provided by crunchbase