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Education at Work · 2 months ago

Director of Internship Coordinators

Albuquerque, NM

Internship

Hybrid

Intern, Lead/Staff, Director/Executive

5+ years exp

Education at Work (E@W) is a national non-profit organization dedicated to helping students gain valuable work experience and develop critical skills. The Director of Internship Coordinators will be responsible for the operational management and compliance of the statewide network of local internship coordinators, ensuring program quality and effective student placements.

Call CenterConsultingEducationEmploymentNon ProfitOutsourcingStaffing AgencyTraining

Responsibilities

Directly manage, oversee, and support a minimum of 110 local coordinators across the state of New Mexico

Lead the strategy for engaging and retaining successful coordinators, including offering and managing subcontracts for those who previously delivered successful SEIP programs

Ensure that local coordinators are empowered to serve as effective local operators within E@W’s centralized oversight ("hub-and-spoke") model

Support compliance with the mandated 20:1 intern-to-coordinator ratio across all program participants

Work with E@W Shared Services (data, reporting, scheduling, and student success functions) to ensure schedules and placements are well managed and executed efficiently

Track and manage coordinator performance metrics relevant to placement success, scheduling accuracy, and ratio compliance

Support the delivery of "light-touch training and professionalism workshops" to prepare students for the workplace (employability skills)

Ensure that all student experiences are developmentally appropriate for high school participants, incorporating best practices and tools developed in consultation with partners like WBLA

Serve as the primary liaison between local coordinators and E@W’s Shared Services support functions

Collaborate with the Director, Community Outreach and Engagement, New Mexico and Project Manager to ensure seamless operational support for students, employers, and state & local government partners

Qualification

Managing large-scale programsManaging decentralized teamsCompliance expertiseScheduling expertiseWorkforce developmentRelationship buildingBilingual (English/Spanish)Leadership skillsCommunication skillsOrganizational skills

Required

5-7 years of professional experience managing large-scale educational programs, internship initiatives, or complex workforce development projects

Demonstrated ability to manage and lead large, decentralized teams, particularly in a statewide context (experience managing 100+ staff/contractors preferred)

Exceptional organizational skills with deep expertise in compliance, ratio management, scheduling, and logistical program oversight

Strong leadership, communication, and relationship-building skills to effectively engage local coordinators, subcontracting partners, and E@W central staff

A genuine passion for workforce development, career-connected education, and creating opportunities for students

A bachelor's degree is required