Fern · 2 months ago
Sales Engineer
New York (Brooklyn)
Full-time
Onsite
New Grad, Entry Level
$100K/yr - $120K/yr
0+ years expFern is a rapidly growing company focused on providing world-class APIs for software companies. The Sales Engineer will manage customer relationships, oversee the onboarding process, and educate users about the product while ensuring a smooth technical evaluation and implementation.
Artificial Intelligence (AI)Data IntegrationDeveloper APIsDeveloper ToolsInformation TechnologyOpen Source
Responsibilities
Manage customer relationships: whether they’re an Engineering Manager, Director of Developer Experience, or Software Engineer, you’ll be the face of Fern during the technical evaluation of our product. You’ll develop a strong network within the SaaS startup community, especially among YC founders
Own onboarding from start-to-finish: once a company decides to purchase Fern, you’ll lead the onboarding process to ensure they go live successfully. This includes project management (milestones, responsibilities, status updates) and writing code within our customers’ code repositories
Educate our users: when customers have questions about the product, you’ll guide them to our docs, tutorials, and examples. If you identify a gap in our documentation, you’ll take ownership by writing the missing content and helping drive product roadmap
Qualification
Required
0-2 years of experience, preferably with startup experience
Technical, needs strong understanding of APIs and SDKs
Experience working with HTML, JavaScript, CSS, and TypeScript
A customer-first mindset, with engaging with users to ensure we build polished, user-centric products
Preferred
Experience working with OpenAPI specifications
Benefits
Living proximity bonus of $18,000 per year if you choose to live near the office
Meals (breakfast, lunch, and dinner) at the office
401k, Health, dental, and vision insurance
Unlimited vacation
Company
Fern
Start with an API spec. Generate SDKs in multiple languages and API documentation tailored to your brand.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$22.28MKey Investors
Bessemer Venture Partners
2026-01-08Acquired
2025-04-10Series A· $9M
2024-10-16Series Unknown· $12.78M
Leadership Team
Danny Sheridan
Co-Founder & CEO
Deep Singhvi
Co-Founder
Recent News
Soma Capital
2026-01-13
2026-01-11
2026-01-11
Company data provided by crunchbase