Chase · 2 months ago
Credit Ops Manager III
4900 Memorial Hwy, Tampa, FL, 33634, US
Full-time
Onsite
Senior Level
7+ years expChase is a leading financial institution, and they are seeking a Credit Operations Manager III to shape credit policies and manage credit risk. This role involves leading a diverse team, optimizing credit processes, and enhancing customer satisfaction to contribute to the company's success.
BankingFinancial Services
Responsibilities
Lead the development and implementation of credit policies, managing credit risk and aligning with organizational goals
Optimize credit assessment, approval, and management processes to enhance efficiency and effectiveness
Manage a diverse credit team, fostering an inclusive environment and ensuring achievement of performance targets
Utilize expert customer service skills to enhance customer satisfaction and our brand image
Identify and implement process improvement opportunities to drive operational excellence and business growth
Qualification
Required
Expertise in crafting and executing credit policies, with over seven years of experience in managing credit risk and aligning with organizational objectives
Proven track record in optimizing credit assessment, approval, and management processes
Demonstrated ability in leading diverse teams, with advanced skills in team building, coaching, and delegation
Expertise in customer service, with a deep understanding of customer interactions and decision-making to enhance satisfaction
Advanced proficiency in identifying and implementing process improvement opportunities, utilizing problem-solving and strategic thinking skills
Preferred
Proficiency in prompt writing for clear and concise credit-related communications and documentation
Experience in integrating artificial intelligence tools to enhance credit operations processes and streamline workflows
Basic digital proficiency for effective utilization of credit management systems and tools, including automation solutions
Capability to conduct preliminary data analytics to support credit decision-making and identify trends
Strong collaboration skills to work effectively with team members and ensure smooth credit operations and process improvements
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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