Xero · 2 months ago
Enterprise Partner Success Manager
New York, US
Full-time
Hybrid
Mid LevelXero is dedicated to helping businesses thrive by providing automation and actionable insights. The Enterprise Partner Success Manager will manage relationships with enterprise accounting and bookkeeping partners, focusing on revenue growth and successful deployment of business plans.
AccountingBillingFinTechPersonal FinanceSaaSSoftware
Responsibilities
Manage existing enterprise partner relationships with the goal to retain, activate and grow profitable relationships
Strategize ways to increase their revenue and promote growth via cross-sell or up-sell opportunities
Manage inbound sales calls and respond to current partner inquiries, fostering organic growth and run rate within an existing partner
Execute outbound sales phone calls, in person and virtual meetings that drive subscription activation and utilization
Execute outbound and new acquisition sales motions in alignment with business net new growth objectives
Execute upsell and cross sell opportunities within the enterprise partner channel and territory you are overseeing
Manage and coordinate with community teams as well as cross functional teams towards the successful deployment and activation of business plans
Consistently communicate and work alongside Xero Senior Account Managers to build and execute revenue growth strategies for local offices of Enterprise Partners
Build strong relationships with accounting partners to identify, cultivate, and activate large business plans through consultative selling techniques and a collaborative sales approach, leading to the growth of our small business customer base
Enrich the Xero experience of our accounting partners through thought leadership and continuous education on how to grow their practice and leverage Xero
Drive attendance to local and national Xero events
Utilize sales enablement tools such as Salesforce and other automation tools
Travel to partners and prospects within your territory will be required up to 15-25% of your time
Meet monthly revenue, and activation targets
Meet weekly KPI’s such as but not limited to- partner account drop ins, in person and virtual meetings, outbound phone calls, demo’s, activation opportunity creation pipeline
Manage existing enterprise accounting partner relationships under our win, love, grow model
Outbound prospecting to support a new acquisition pipeline as the business requires it
Create, present, and implement quarterly business reviews with your accounting partners
Ensure we capture relevant insights and opportunities from each existing enterprise accounting partner
Position Xero to be the cloud platform of choice within the entire accounting practice
Qualification
Required
Bookkeeping/accounting experience a plus
Extensive industry knowledge, contacts and networks
A track record in influencing and drive sales within partner vertical channels
Willingness to travel to partners and territories up to 75% of time
Relationship management experience in a consultative selling environment
Strong account management skills
Loads of initiative and ability to work autonomously
Enthusiasm for the emerging cloud accounting market and its new opportunities
Confident in managing complexity with partners and proactive in identifying opportunities for them
A natural tendency towards building mutually beneficial partnerships
Results driven with strong initiative and ability to work independently
Outstanding communication and presentation skills
Capacity to learn, adapt and apply ideas in constantly morphing situations
Ability to create quick, strong rapport with accountants and other stakeholders
A process driven results-focused approach
Benefits
Very generous paid leave to use however you’d like (plus statutory holidays!)
Dedicated paid leave to care for your physical and mental wellbeing
Employee Assistance Program to access mental health care for you and your family
Employee resource groups
Wellbeing programming and allowances
Medical, dental, vision, and disability insurance
Fertility and family forming financial support
401k contribution matching
26 weeks of paid parental leave for primary caregivers
Employee Share Plan
Beautiful offices with snacks and break areas
Flexible working
Career development
Company
Xero
Xero is an online accounting software for small businesses that automating invoicing, bank reconciliations, and reporting.
Founded in 2006
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.61BKey Investors
Callaghan InnovationTCVAccel
2024-06-05Post Ipo Debt· $925M
2021-09-08Grant· $0.06M
2020-10-23Grant· $0.06M
Leadership Team
James Coleman
Head of Developer Relations
Peggy Lee
Head of Communications, Asia
Recent News
TradingView
2025-12-21
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