Apply on Employer Site

Absorb Software · 2 weeks ago

Principal Product Manager - Enterprise Customer Education

United States

Full-time

Remote

Senior Level, Lead/Staff

7+ years exp

Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. They are seeking a Principal Product Manager to define the future of their Enterprise Customer Education segment, helping enterprise clients train and enable their customers at scale.

Corporate TrainingE-LearningSoftwareTraining

Growth Opportunities

No H1B

Responsibilities

Own and evangelize the segment strategy: Build a deep understanding of the customer education market, customer needs, and where we can create meaningful differentiation

Uncover and size opportunities: Use data, research, and customer insight to identify where to play and how to win

Validate early ideas: Partner closely with design and engineering to prototype, test, and refine new concepts - fast

Build alignment and conviction: Create clear, data-backed business cases that bring senior leaders and teams along

Guide teams toward impact: Stay involved as ideas move into execution - clarifying outcomes, connecting dots, and ensuring what we build delivers on the intent. Represent and communicate progress towards key goals and metrics

Lead through influence: Provide dotted-line leadership to PMs across the segment - offering strategic guidance, coaching, and input into their performance to ensure alignment and impact

Bring an AI lens: Explore how new technologies can help customers learn more effectively and scale education across enterprises

Partner and Educate: Act as a thought leader and advocate for customer education within the organization

Qualification

Product ManagementB2B SaaSData AnalysisFinancial ModelingAI TechnologiesCustomer ResearchStrategic GuidanceCross-functional CollaborationCommunication Skills

Required

7+ years of Product Management experience in B2B SaaS or enterprise software, with a track record of shaping strategy and driving measurable business outcomes

Proven ability to translate insights into strategy - combining data, customer research, and business acumen to identify and prioritize high-impact opportunities

Experience in early-stage or 0-1 product environments, with comfort navigating ambiguity and rapid iteration

Strong analytical and financial modeling skills, capable of building data-backed business cases and forecasts

Skilled at communicating with clarity and influence, from executive presentations to cross-functional collaboration

Comfortable working across design, engineering, and GTM teams to validate and evolve ideas into actionable plans

Curiosity and fluency in AI and emerging technologies, and how they can reshape customer education and enterprise learning

Preferred

Experience in customer education, enablement, or learning technology domains

Benefits

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location

New Hire Equipment Allowance and monthly Flex Allowance to support your success

Endless opportunity for career growth and internal mobility

Employee driven DE&I programs