GoodVets · 2 months ago
Hospital Operations Manager
GoodVets Evanston - Evanston, IL
Full-time
Onsite
Entry, Mid Level
$62K/yr - $76K/yr
1+ years expGoodVets is a nationwide network of modern animal hospitals co-owned with local veterinarians. As a Hospital Operations Manager, you will lead a high-performing team, manage financial metrics, and ensure operational excellence to drive hospital success.
Information TechnologyPetVeterinary
Responsibilities
Drive hospital performance by managing key financial metrics, including revenue growth, expenses, and profitability through P&L ownership
Oversee daily operations, including appointment flow, staffing schedules, inventory control, and hospital protocols to ensure seamless clinical and client experiences
Lead and develop your team by recruiting, training, coaching, and mentoring veterinary support staff, ensuring high engagement and performance
Implement and uphold standards by enforcing SOPs, maintaining a safe and efficient work environment, and ensuring compliance with veterinary regulations
Foster a positive culture by modeling and reinforcing our core values, recognizing high performance, and addressing challenges proactively
Collaborate cross-functionally with the Partner Veterinarian and corporate teams to ensure alignment on goals, strategy, and service standards
Qualification
Required
Strong veterinary technician background (surgery required), LVT/RVT preferred
1-3 + years of veterinary leadership experience, ideally in a multi-doctor hospital setting
Strong command of financial operations, including experience managing budgets, KPIs, inventory, and analyzing P&L statements
Proven ability to hire, coach, and retain veterinary support staff, with a strong focus on team development and accountability
Excellent communication and interpersonal skills, with the ability to influence and build trust across teams
Tech-savvy mindset, with proficiency in Practice Management Systems and Microsoft Office (Excel, Word, Outlook)
Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment
Benefits
Comprehensive medical, dental, and vision insurance to keep you and your family well—plus flexible spending options and disability coverage.
401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals.
Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance.
Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location.
A Culture that Values You: Be part of a team that leads with empathy, prioritizes collaboration, and celebrates each other’s wins—big and small.
Company
GoodVets
GoodVets offers friendly veterinary care provided by professionals who love animals.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
General Atlantic
2023-09-13Private Equity
Leadership Team
David Saginur
Co-Founder
K
Kimon Korres
President
Recent News
2024-02-20
Source of the Spring
2024-02-20
Company data provided by crunchbase