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DCG · 2 months ago

Outreach and Engagement Program Manager

Washington, DC

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

DCG is an award-winning engagement, digital, research, and data company supporting military and Veterans. They are seeking an experienced Outreach and Engagement Program Manager to lead communications activities for programs that enhance community quality of life for military service members and their families.

AdvertisingContentGraphic DesignProfessional ServicesVideo

Growth Opportunities

No H1B

Security Clearance Required

Responsibilities

Responsible for the oversight of all personnel related to this task area, including ideation and performance

Make recommendations to the Government customer regarding schedules, personnel, performance, and ideation, as well as responding to any customer issues, concerns, or problems

Establish and track KPIs and web health metrics, delivering reports as directed by the customer

Develop comprehensive communications plans, including ad-hoc plants and tactics bundles that include detailed journey maps for key audience segments that identify challenges and opportunities for enhanced engagement

Design and refine brand strategies, customer and process journey maps, and user personas to inform tailored communication strategies that resonate with each audience segment

Develop and manage targeted media campaigns

Develop comprehensive earned, organic and paid media strategies that align with overarching communication objectives

Qualification

Government communications managementOutreachEngagement managementPublic relationsBrand strategy developmentMedia campaign managementWeb CMS experiencePMP certificationStakeholder managementContent developmentStrategic planningSocial media operationsUser experience testing

Required

Bachelor's Degree related to public relations, marketing, or communications

8+ years of experience managing Government communications, corporate communications, or marketing communications including stakeholder management and maintaining internal and external relationships

5+ years of experience in Outreach and Engagement management related to brand and content development, public relations, strategic planning, and web and social media operations

Active DoD Secret Clearance required

Preferred

Experience with Web CMS, UI/UX testing and curation, and ad campaign management

Experience developing targeted campaigns for a user base of 1 million or greater

PMP or DAWIA III Program Management certification

Benefits

A range of comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. The firm covers 60% of the premium cost for employees and all dependents.

Generous paid time off including paid federal holidays

401(k) retirement plan

Wellness programs and activities, and pre-tax Flexible Spending Accounts (FSA)

Paid Family Bonding for new parents, with 50% cost sharing for Short-Term Disability

$1,000 family expansion benefit to offset costs often uncovered with medical plans: fertility treatment, adoption, and surrogacy