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WuXi Biologics · 1 day ago

Senior Manager HR Operations

Cranbury, NJ

Full-time

Onsite

Senior Level, Lead/Staff

$112K/yr - $190K/yr

8+ years exp

WuXi Biologics is seeking a Senior Manager for HR Operations who will drive operational excellence and enhance employee experience across all HR functions. The role involves overseeing HR operational processes, managing HR systems, and partnering in organizational development initiatives to improve culture and performance.

BiotechnologyHealth CareManufacturingPharmaceutical

Responsibilities

Lead and manage all HR operations processes across the employee lifecycle, ensuring efficiency, compliance, and a positive employee experience

Oversee onboarding and offboarding programs, continuously improving processes to ensure a seamless and engaging experience for employees and managers

Manage HR systems to ensure data integrity, optimization, and accurate reporting

Partner with Payroll and Benefits teams to ensure timely and accurate execution of employee transactions and system updates

Develop, maintain, and improve HR operational policies, procedures, and process documentation

Identify opportunities to streamline HR workflows and enhance digital self-service

Develop and deliver key department metrics and dashboards related to headcount, turnover, time-to-fill, onboarding completion, and other HR KPIs

Analyze workforce trends to identify opportunities for improvement and inform HR strategy and decision-making

Prepare regular HR reports and presentations for leadership, highlighting insights and recommendations

Collaborate with HRBPs and Learning & Development to align OD initiatives with company strategy and business priorities

Serve as the first point of contact for employee questions regarding policies, HR data or systems

Coordinate with HRBPs on sensitive or escalated employee relations issues

Oversee HR Hotline function to ensure timely, accurate, and professional responses to employee inquiries

Partner with HR Specialists to track common themes, identify process gaps, and drive continuous improvement in employee experience

Promote a customer service mindset in HR interactions

Ensure all HR operational activities comply with applicable laws, regulations, and company policies

Maintain confidentiality of employee records and sensitive information

Partner with Legal, Finance, and HR leadership on audits, compliance reporting, and risk mitigation

Qualification

HR operations leadershipHR metricsHR systems managementProcess improvementData managementAnalytical skillsProblem-solvingOrganizational skillsCommunication skillsProject managementCollaboration