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CME Associates · 5 hours ago

Vice President, Shared Services

East Brunswick, NJ

Full-time

Onsite

Director/Executive

$86.53/hr - $96.15/hr

15+ years exp

CME Associates is a multidisciplinary firm focusing on civil and municipal services. The Vice President of Shared Services will oversee various technical departments, ensuring operational excellence and collaboration while driving growth and enhancing integrated service delivery across New Jersey.

Consulting

Comp. & Benefits

Responsibilities

Responsible for the coordination of personnel to achieve operational and business objectives, by leveraging Trilon workshare, driving growth opportunities through new and existing clients, and managing the team’s resources

Responsible for driving hiring goals across the business unit to achieve yearly hiring goals

Responsible for ensuring the business has an appropriate backlog that supports the existing staff base and yearly growth targets

Proactively forecasting and resolving lulls in business to ensure operational and production goals are met

Coordinating with other business units to ensure positive CME and proper resource allocation

Ensure business units share resources, expertise, and drive a one CME culture across the company

Ensure client satisfaction, client coordination, and overall high-quality service are provided to our clients

Help ensure that Project and Program managers are held accountable to the project contracts and proactively intervening when necessary to prevent project delays or scope creep that would impact the health or safety of the project

Achieve the overall groups’ financial performance, operating as the point person coordinating with other groups to ensure business metrics are being achieved

Review and mitigate all project writes offs that are $10,000 or more in

Ensure project schedules are prepared and maintained

Hold staff accountable to achieve their project performance goals, including schedule, quality of product, client communication, internal coordination, and production targets

Monthly, review the backlog of work and utilization rate for each office and department. As required, direct corrective action through the direct manager to ensure all departments remain within budget

Ensure non-billable payroll time is kept to a minimum throughout the firm

Implement corrective actions when and where necessary to enforce operational excellence

Responsible for the department’s strategic growth by building out a 3-year strategic roadmap to align with the overall company growth strategy and priorities

Develop and implement the firm’s business development policies and procedures

Quarterly, report to the Executive team on the status of the firm’s marketing efforts and direct corrective action as required

Develop promotional programs including trade shows to attend, public relations, and advertising and promotional literature plans

Approve qualifications for identifying potential clients and prospects and approve the lists of targets

Monitor the resolution of client complaints

Ensure proper career progression and planning is occurring in the organization by holding management accountable to career conversations and other career development programs

Support the team and approve of employee performance management in line with HR guidance and Executive leadership and potential to the extent of termination if necessary

Approve exceptions to policy and procedures for salary adjustments and general bonus amount allocated for qualified staff

Responsible for driving employment targets at CME by leveraging recruiting, supporting other business units with recruiting leads, and developing a sustainable backlog that supports growth

Uphold a strong CME and Trilon culture across the organization by driving collaborative, safe working environments, which is measured by the team’s performance of eNPS

Qualification

Engineering project managementClient relationship managementTeam leadershipB.S. in engineeringLicensed engineerPerformance managementBusiness developmentNegotiation skillsCollaboration