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NEOGOV · 2 months ago

Systems and Cloud Engineer

Sacramento, CA

Full-time

Onsite

Senior Level

$88K/yr - $137K/yr

7+ years exp

The Sacramento Housing and Redevelopment Agency (SHRA) is seeking a Systems and Cloud Engineer to enhance their IT department. This role involves providing secure LAN/WAN and cloud infrastructure and requires expertise in systems administration, cloud services, and project management.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Troubleshoot and resolve system hardware, software, and network issues

Monitor industry trends and developments for possible agency application

Assume responsibility for security issues: physical, network, virus, and data center

Coordinate Internet/Intranet access and ISP vendor problem resolution

Document and communicate problem resolutions to other IT staff

Design and implementation of on-premises, hosted, and cloud solutions

Provide and maintain network architecture documentation and charts

Design and build networks that allow the organization to grow

Assist with long-term technology planning

Maintain and implement cloud technology

Design, recommend and implement network upgrades

Perform capacity planning and monitoring of network, cloud, and server resources

Oversee day-to-day operations of network, cloud, and server system

Conduct annual contract review and approval

Review and approve hardware and software requisitions for IT and other departments

Obtain and review vendor certifications for network software and hardware

Consult with other departments on technology issues, questions, needs

Ensure interoperability of network, server, and cloud solutions

Coordinate with other unit leads to make sure that technologies are compatible

Coordinate remote access services and connectivity with other agencies

Microsoft 365, Azure, and AWS storage administration

Install operating system patches and updates

Provide hardware support and installation

Ensure system back up procedures are functional and followed

Manage and maintain data center security, virtualization, and storage platforms

Maintain network switching platform

Update and manage the agency firewalls

Lead, plan, implement and measure the success of a variety of projects

Develop project plans, assemble teams, make, and monitor project assignments

Use project management tools to schedule tasks and resources

Procure software, hardware, and services required for project implementation

Consult with clients on projects and recommend solutions

Modify project as necessary for success

Report on the status of the project to the IT Program Manager

Assist in coordinating activities on high-level projects or tasks with staff, vendors, and Agency departments

Provide business analysis and feasibility studies and recommend solutions

Provide guidance to other IT staff on technical projects

Monitor quality control procedures

Recommend changes in work processes

Perform project management duties as assigned

Assist in coordinating customer service functions

Qualification

Cloud ServicesSystems AdministrationMicrosoft ServersNetwork SecurityDisaster RecoveryVendor ManagementTechnical SupportProblem SolvingCommunication SkillsSelf-Starter

Required

Minimum of 7 years of IT work experience designing, installing, and maintaining complex IT systems

Bachelor's Degree from an accredited four-year college or university with a major in network engineering, management information systems, computer science, or a closely related field

Systems Administration of physical and virtual server environments

Working Knowledge of Cloud Services: Office365, Azure, and AWS

Strong understanding of Azure AD, DNS, Windows Servers, Firewalls, Switching, VPN

Expertise in Microsoft servers - including 2016/2019, 2022 - 2025

Working knowledge of business backup and disaster recovery solutions

Excellent written and verbal communication skills

Technical support and services for users with varying levels of technology experience

Self-starter and takes initiative in completing tasks and projects

Ability to project a professional, friendly image over the phone and in person

Ability to analyze and solve problems quickly and completely

May be required to take and successfully pass a pre-employment physical examination

Preferred

Proficiency in Microsoft MFA, Defender, Purv

Proofpoint email security or other cloud-based email security platforms

Vendor management experience, especially with Security MSPs

Benefits

Alternate 9/80 Work Schedule: Enjoy a two-week schedule of nine 9-hour days with every other Friday off, giving you more long weekends to relax and maintain work-life balance.

CalPERS Pension Retirement: Secure your future with a robust retirement plan. CalPERS is the largest public pension fund in the US.

Comprehensive Health Benefits: Free Medical and Dental insurance for full family (through CalPERS) and free vision insurance for up to Employee +1

Generous Paid Time Off Package: 12 paid holidays, 3 floating holidays, 2 weeks of vacation per year

Tuition Reimbursement up to $5,250/year: SHRA is also a qualified employer for the Public Service Loan Forgiveness (PSLF) program.

Free Downtown Parking subsidy for eligible employees

Professional Development opportunities

12 paid holidays plus 3 floating holidays

Agency closure the last full week of December

2 weeks of vacation per year with increasing accruals based on years of service

12 sick days per year

Free Medical and Dental insurance for full family (through CalPERS)

Free Vision insurance for up to Employee + 1

3% Supplemental Allowance towards benefits

$50,000 life insurance

Free downtown parking

Tuition reimbursement up to $5,250 per year

Professional Development opportunities

CalPERS pension

Free medical insurance after retirement after 20 years of service

Bilingual certified staff receive an additional 5% each pay period once they have been tested and certified as a bilingual resource.

SHRA is also a qualified employer for the Public Service Loan Forgiveness (PSLF) program. The PSLF program forgives the remaining balance on your Direct Loans.

SHRA strives to provide a work-life balance to all employees. In addition to generous paid leave benefits, SHRA employees work a two-week schedule of nine 9-hour days with every other Friday off.