Optical Customer Success Engineer jobs in United States
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Nokia · 2 months ago

Optical Customer Success Engineer

position3201 Olympus Boulevard, Dallas, Texas, 75019, US
timeFull-time
remoteOnsite
seniorityMid Level
money$129K/yr - $291K/yr

Nokia is seeking Optical Customer Success Engineers who provide expert support and act as proactive advisors to customers. The role involves identifying and resolving technical issues while working closely with the Constant Care Team to ensure customer satisfaction.

ElectronicsEnterprise SoftwareInternet of ThingsMobile DevicesTelecommunications
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Culture & Values
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H1B Sponsor Likelynote

Responsibilities

Provide expert support
Act as proactive advisors
Offer recommendations
Help implement customer-approved action plans
Identify and resolve technical issues
Work closely with the Constant Care Team
Provide dedicated technical resource for customers

Qualification

Technical SupportCustomer ServiceProblem SolvingCommunicationTeam Collaboration

Required

Bachelor's degree
Strong technical background
Ability to provide expert support
Proactive advisor skills
Experience in identifying and resolving technical issues
Ability to work closely with a team

Benefits

Potential incentive/variable compensation for eligible roles
Laptop - support with ordering needed

Company

Nokia

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Nokia manufactures mobile devices, network infrastructure, and location-based technology for businesses. It is a sub-organization of Enscryb.
dateFounded in 1865
location
Espoo, Southern Finland, FIN
people-size10001+ employees
web-link
http://www.nokia.com

H1B Sponsorship

Nokia has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (262)
2024 (264)
2023 (259)
2022 (250)
2021 (296)
2020 (287)

Funding

Current Stage
Public Company
Total Funding
$4.45B
Key Investors
European Investment BankNVIDIANational Telecommunications and Information Administration
2025-12-16Post Ipo Debt· $511.84M
2025-10-28Post Ipo Equity· $1B
2025-06-30Post Ipo Debt· $1.76B

Leadership Team

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Justin Hotard
President and CEO
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Victoria Hanrahan
Chief of Staff to the CEO
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Recent News

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Company data provided by crunchbase