Rodan + Fields · 2 months ago
IT Operations & Security Manager
San Ramon, CA
Full-time
Onsite
Senior Level
$140K/yr - $160K/yr
5+ years expRodan + Fields is a female-founded skincare and haircare company committed to delivering proven results through science-backed products. They are seeking an experienced IT Operations & Security Manager to lead infrastructure, cloud, and cybersecurity initiatives, ensuring systems are reliable, secure, and compliant while overseeing a technical team and aligning technology with organizational goals.
Consumer Goods
Responsibilities
Supervise and mentor IT Helpdesk Technicians and System Administrators
Oversee day-to-day IT operations, ticketing workflows, and SLAs
Foster a culture of accountability, collaboration, and continuous improvement
Partner with Legal and the VP of Technology to define and execute the organization’s security, privacy, and AI governance strategy, including CCPA, global privacy, PCI compliance, and data protection initiatives
Participate in change management processes and provide infrastructure input
Plan and manage IT budgets, vendor relationships, and hardware/software procurement
Maintain documentation for systems, procedures, configurations, and AI enablement standards
Manage GCP environments, including firewall policies, network configurations, and IAM permissions
Automate provisioning and infrastructure lifecycle through Terraform and Bitbucket
Administer compute instances, load balancing, routing (BGP), VPNs, and peering
Manage access and data security for GCP storage buckets, projects, and folders
Oversee hybrid network connectivity between office sites and GCP
Monitor performance and health using SolarWinds and related tools
Support the secure integration of AI tools and APIs into cloud and enterprise systems, ensuring data classification and access controls are properly applied
Manage LAN/WAN architecture, routers, firewalls, switches, and VPNs (Fortigate, Aruba, Extreme)
Oversee DNS, DHCP, and NPS services, ensuring reliable internal/external resolution
Administer wireless networks via Aruba Central
Maintain Windows and Linux servers across environments
Oversee backups (Veeam), file and print services, and server/storage configurations
Manage external DNS platforms (Safenames, DNS Made Easy)
Support third-level escalations for infrastructure and application issues
Ensure proper integration and security of AI-based monitoring, automation, and Copilot capabilities across systems
Oversee Active Directory, Group Policy, and authentication infrastructure
Manage Entra ID, Intune, and Kandji integrations for identity and device management
Administer user and service account permissions across systems
Enforce least-privilege and zero-trust access policies
Implement governance and access controls for AI tools, including Microsoft Copilot, to ensure data protection and responsible use of AI-assisted features
Define, implement, and continuously improve the company’s cybersecurity and compliance program
Partner with Legal and the VP of Technology to develop and maintain the enterprise security, privacy, and AI governance strategy, covering CCPA, global privacy, PCI compliance, data security, and responsible AI usage
Conduct vendor risk assessments and manage third-party security reviews, including those for AI-enabled platforms
Lead compliance audits and ensure adherence to internal and external regulatory requirements
Develop and enforce cybersecurity standards, governance, and operational controls
Lead risk assessments, vulnerability management, and penetration testing
Oversee incident response, root-cause analysis, and threat mitigation
Manage certificates, Root CA, and CRL for internal and external systems
Maintain and optimize firewall rules, IDS/IPS, and network security configurations
Monitor global and regional security risks and adjust defensive strategies
Establish guardrails for AI usage, including prompt governance, data retention, and monitoring of AI-driven outputs to prevent data leakage or bias
Manage and integrate tools such as: Endpoint & patching: Tanium, WSUS, Linux repos, Identity & access: Entra ID, Intune, Kandji, Network & monitoring: SolarWinds, FortiGate, Aruba, Backup & recovery: Veeam, Druva, Vulnerability & threat management: Tenable, Proofpoint, Defender, LMNTRIX, Cloud & CDN: Akamai, GCP, Terraform, Code quality & governance: SonarQube, Panorays, Collaboration & SaaS: O365, Teams, SharePoint, Box, Microsoft Copilot, AI & Automation: Microsoft Copilot, GCP AI tools, and related responsible AI governance frameworks
Qualification
Required
Requires a bachelor's degree and a minimum of 5-7 years related experience with 1-3 years management experience
Infrastructure and cybersecurity experience in a mid-size enterprise (200+ employees)
Proven leadership in managing IT operations or security engineering teams
Strong knowledge and experience in implementing Microsoft E5 platforms including SharePoint and Copilot integrations
Strong background in privacy compliance (CCPA, PCI, GDPR) and risk management
Deep knowledge of networking, routing/switching, VPNs, and cloud security (GCP)
Hands-on expertise with infrastructure automation, patching, and monitoring tools
Experience conducting vendor risk assessments and compliance audits
Familiarity with AI tools, Copilot administration, and securing AI integrations in enterprise environments
Excellent communication and analytical skills; able to translate technical risk for business leaders
Bachelor's degree in computer science, Information Systems, or related field
Preferred
Preferred certifications: Microsoft (MCSE, MCSA, MCITP), GCP, CISSP, CISM, or equivalent
Benefits
Rich benefit plans
Tuition reimbursement
A flexible workplace
Perks
Company
Rodan + Fields
We are Rodan + Fields, founded by Stanford-trained dermatologists with a mission to revolutionize skincare for women everywhere.
201-500 employees
H1B Sponsorship
Rodan + Fields has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Adrienne Evatt
Franchise Owner & CEO
Allison Aldridge BS, CRDH
Virtual CEO + Skincare Specialist
Recent News
PR Newswire
2023-10-23
Company data provided by crunchbase