Sales & Service Technician (Group II) jobs in United States
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Frontier Internet · 3 months ago

Sales & Service Technician (Group II)

Frontier Internet is committed to improving digital access across America. The Sales & Service Technician (Group II) is responsible for installing, maintaining, and repairing network facilities and associated apparatus, ensuring broadband service continuity for residential and business customers.

InternetTelecommunicationsTVVideoVideo Streaming
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H1B Sponsor Likelynote

Responsibilities

Driving: Frequent
Travel: Moderate
Install and maintain inside wire for residential/business broadband (HSI/Video) service
Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways
Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers
Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units
Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements
Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add
Place aerial and buried plant and service drops
Navigate web, set up Business/Residential computers and demonstrate to customers
Support and actively participate in the promotion of Company products and services
Must be able to adapt to changes in the business that include advances in technology and new skills and procedures
Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner

Qualification

Telecommunications installationNetwork maintenancePole climbing certificationBasic keyboard skillsCustomer serviceManual dexterityDriving skillsAdaptabilityTeam collaboration

Required

High School Diploma or equivalent
Experience in telecommunications installation and maintenance
Basic keyboard and software skills
Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
Must complete company provided training and demonstrate ability to complete full installs
Ability to work independently and desire to work ‘face-to-face' with customer
Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
Valid driver's license and satisfactory driving record; CDL preferred
Must be available for flexible scheduling, holidays, after hours and call-outs
TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy

Company

Frontier Internet

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Frontier is the largest pure-play fiber provider in the United States.

H1B Sponsorship

Frontier Internet has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (3)
2020 (5)

Funding

Current Stage
Public Company
Total Funding
$2.4B
Key Investors
California Public Utilities CommissionROBINIllinois Department of Commerce & Economic Opportunity
2024-09-05Acquired
2024-08-29Grant· $23M
2024-07-11Grant· $15M

Leadership Team

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Melissa Pint
Chief Digital Information Officer and Executive Vice President
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Mark Nielsen
Chief Legal & Regulatory Officer
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Company data provided by crunchbase