Network Operations Support jobs in United States
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BNY · 1 day ago

Network Operations Support

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. They are seeking a Network Operations Support team member to provide support for the remediation of alerts and incidents across the bank, identifying and resolving network-related issues, and overseeing incidents across the network infrastructure.

Financial Services

Responsibilities

Play an essential role in providing support for the remediation of alerts and incidents across the bank
Identifying and remediating network-related issues experienced by our stakeholders. Responsibilities include alert response, incident management, change management, and recovery of service across multiple product lines
Responsible for overseeing and responding to incidents and alerts across the network infrastructure, which include routing/switching, load-balancing, firewall, proxy, and other technologies across the global estate
Performing advanced troubleshooting across various network technologies, including physical checks and remediations at local office
Engage with vendors/carriers in relation to outages, hardware replacement coordination, software troubleshooting, and change coordination

Qualification

CCNARouting/SwitchingFirewallLoad-BalancingITIL ModelIncident ManagementChange ManagementAdvanced Troubleshooting

Required

Bachelor's degree in computer science, Information Technology, or a related field
Typically 6-10 years of experience
Previous experience in various networking technologies which include routing/switching, load-balancing, firewalls, proxy
Functional understanding of the ITIL model

Preferred

Professional certifications in relevant technologies or infrastructure management
CCNA strongly preferred, or 2 years of technical training/associates degree in routing and switching technologies

Benefits

Generous paid leaves
Paid volunteer time

Company

For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth.

Funding

Current Stage
Late Stage

Leadership Team

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Brian A. Ruane
CEO Government Securities Services & Global Client Management
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Chris Kearns
CEO, Depositary Receipts
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Company data provided by crunchbase