Saransh Inc · 2 months ago
UI/UX Designer - ONLY W2
Columbus, OH
Contract
Onsite
Mid LevelSaransh Inc is seeking a UI/UX Designer to develop end-to-end customer and employee experiences in the financial services industry. The role involves leveraging service design principles to enhance customer experiences and collaborating with cross-functional teams to ensure inclusive and accessible products and services.
EmploymentInformation TechnologyStaffing Agency
No H1B
Responsibilities
Proven ability drafting service blueprints, journey mapping, and creating compelling storyboards that address direct and indirect experiences for a diverse customer base
Demonstrated experience in inclusive design, accessibility guidelines, and assistive technology, ensuring products and services cater to all users’ needs
Proficient knowledge of user experience design principles and the ability to apply them to projects of moderate scope, spanning across multiple products or disciplines
Prior experience in performing iterative design, storyboarding, and information architecture, with a track record of delivering innovative and customer-centric solutions
Design and implement end-to-end service experiences and draft service blueprints to enhance direct and indirect experiences for product features of moderate complexity
Collaborate with cross-functional teams to identify user needs, preferences, and expectations and ensure the development of inclusive and accessible products and services
Draft journey maps and service blueprints to visualize and optimize service processes, touchpoints, and interactions and identify areas for improvement and innovation
Participate in workshops to gather information from customers to understand where improvements can be made along the customer journey
Assist in the creation of experience maps and service prototypes that illustrate customer journeys
Operate with an iterative design mindset as you incorporate user feedback and insights to continuously improve the overall customer journey experiences of our offerings
Qualification
Required
Proven ability drafting service blueprints, journey mapping, and creating compelling storyboards that address direct and indirect experiences for a diverse customer base
Demonstrated experience in inclusive design, accessibility guidelines, and assistive technology, ensuring products and services cater to all users' needs
Proficient knowledge of user experience design principles and the ability to apply them to projects of moderate scope, spanning across multiple products or disciplines
Prior experience in performing iterative design, storyboarding, and information architecture, with a track record of delivering innovative and customer-centric solutions
Financial services experience
User experience research experience
Experience supporting enterprise applications for back-office specialists
Experience collaborating with architecture, product, technology, data, and business partners
Design and implement end-to-end service experiences and draft service blueprints to enhance direct and indirect experiences for product features of moderate complexity
Collaborate with cross-functional teams to identify user needs, preferences, and expectations and ensure the development of inclusive and accessible products and services
Draft journey maps and service blueprints to visualize and optimize service processes, touchpoints, and interactions and identify areas for improvement and innovation
Participate in workshops to gather information from customers to understand where improvements can be made along the customer journey
Assist in the creation of experience maps and service prototypes that illustrate customer journeys
Operate with an iterative design mindset as you incorporate user feedback and insights to continuously improve the overall customer journey experiences of our offerings
Company
Saransh Inc
We provide recruitment, consulting and IT services for our clients, which focus on maximizing their revenue generation, enhancing business productivity and improving cost management.
Founded in 2008
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sridhar Chimaladinne
FOUNDER & CEO
Company data provided by crunchbase