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Apple Bank · 3 hours ago

Commercial Banking Operations Officer, National Deposits Group

New York, NY

Full-time

Hybrid

Senior Level

$90K/yr - $130K/yr

5+ years exp

Apple Bank is seeking a Commercial Banking Operations Officer for their National Deposits Group. This role involves directing a team to provide operational support to Business Development/Relationship Managers, ensuring effective risk mitigation, maintaining internal controls, and delivering high client service standards.

Financial ServicesFinTech

No H1B

Responsibilities

Collaborate with the FVP, Cash Management Sales/Operations Manager to oversee operational processes, internal controls, security measures, and other functions within NDG banking

Supervise daily activities of specialists providing operational support to department revenue generators

Assist in developing operational policies and procedures

Coordinate with NDG leadership to implement policies, procedures, and system changes

Act as a point of contact for other areas of the Bank such as Anti-Financial Crime (AFC), Legal, Compliance, and Internal Audit

Conduct operational reviews to support positive audit outcomes

Work with relevant partners across the organization to address client needs; research and resolve client issues requiring interaction

Maintain compliance with internal policies, security protocols, and federal/state regulations related to deposits

Oversee quality control of deposit accounts, risk management, and account documentation

Manage operational concerns and coordinate with the Cash Management Sales/Operations Manager to support efficient operations

Handle account opening, review, and uploading to applicable systems and archives

Examine account documentation to verify completion within required time frames

Complete additional assigned duties

Qualification

Complex financial instrumentsBank operationsRisk managementRegulatory complianceAnti-money laundering (AML)Fraud/loss preventionAudit reviewsPolicy developmentMicrosoft Office SuiteWritten communicationVerbal communicationPresentation skillsAttention to detail

Required

Minimum of 5 years of pertinent professional experience required

Proven experience overseeing direct reports

Comprehensive understanding of complex financial instruments

Strong knowledge of bank operations, including risk management, regulatory compliance, anti-money laundering (AML), and fraud/loss prevention protocols

Excellent written and verbal communication skills, with the ability to interact effectively with clients, peers, and senior management

Superior presentation abilities

Demonstrated proficiency in managing audit reviews

Experience in drafting and updating policies and procedures as necessary

Exceptional attention to detail and proven capability to handle multiple tasks concurrently

Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred

Bachelor's degree or an equivalent combination of education and relevant operational/cash management experience is preferred

Company

Apple Bank

As the largest state-chartered savings bank in New York, with over $17.5B in assets, Apple Bank offers a full range of retail banking services to individuals and businesses across the five boroughs of New York City, Long Island, Westchester and Rockland counties, and New Jersey.

Founded in 1863

New York, New York, USA

1001-5000 employees