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Scranton Chevrolet of Norwich · 3 months ago

General Motors Trained Service Technician

Norwich, CT

Part-time

Onsite

Mid, Senior Level

$80K/yr - $150K/yr

Scranton Chevrolet of Norwich is seeking a General Motors Trained Service Technician to join their busy service department. The role involves diagnosing and repairing a wide range of vehicle issues, providing excellent customer service, and maintaining GM certification. The ideal candidate will have strong diagnostic skills and the ability to work on various makes and models of vehicles.

Automotive

Responsibilities

Perform diagnostic tests to identify issues with vehicles and determine appropriate repairs

Effectively use diagnostic equipment and technical information systems to efficiently troubleshoot and repair vehicles

Conduct routine maintenance on vehicles, including oil changes, tire rotations, and tune-ups

Accurately record diagnoses and repairs in electronic systems and communicate findings to service advisors and customers

Ensure all repairs and services are completed within estimated time frames and meet dealership quality standards

Maintain a clean and organized workspace and adhere to all safety protocols and guidelines

Continuously expand knowledge and skills through ongoing training and certification programs

Provide exceptional customer service and maintain a professional and positive demeanor at all times

Qualification

GM certificationDiagnostic skillsDriveability diagnosticsExperience in GMC/Chevrolet shopCustomer service skillsMechanical skillsSuspension understandingOil change assistanceProblem-solving skills

Required

A-level or GM Master technician certification

Maintain GM certification

Valid driver's license

Strong diagnostic and problem-solving skills

Ability to diagnose a wide range of issues including engines, transmissions, suspensions, and electronic systems

Excellent customer service skills

Experience as a technician in GMC/Chevrolet shop

Understanding of GM warranty, policies, and procedures

Ability to understand evaporation systems, secondary air systems, charge pressure control systems, electric power steering systems, abs/traction control systems, and suspension control systems

Understand suspension geometry and identify bent or damaged suspension components

Strong driveability diagnostics skills

Ability to perform routine maintenance including oil changes, tire rotations, and tune-ups

Ability to effectively use diagnostic equipment and technical information systems

Ability to accurately record diagnoses and repairs in electronic systems

Ability to maintain a clean and organized workspace and adhere to safety protocols

Willingness to continuously expand knowledge and skills through ongoing training and certification programs