Yami · 2 months ago
Jr/ Sr Operations Engineer
Brea, CA
Full-time
Onsite
Entry, Mid, Senior Level
$70K/yr - $90K/yr
2+ years expYami is a rapidly growing e-commerce company focused on connecting people with authentic products from Asia. The Operations Engineer is responsible for driving operational excellence through process optimization, system enhancement, and cross-functional project leadership, ensuring efficiency and compliance in fulfillment operations.
BeautyE-CommerceRetail
Responsibilities
Process Improvement & Standardization – Proactively observe and analyze workflows across multiple regions to identify root causes of inefficiencies and drive scalable improvements. Develop and standardize core design and process documentation to enable consistent network operations. Lead deep-dive data analysis to identify defects and implement corrective actions using Lean, Kaizen, and DMAIC methodologies
System & Technology Enhancement – Act as the liaison between Operations and Tech/Product teams to define business requirements (user stories, use cases) and execute software or system enhancements. Ensure tools and platforms evolve to support new business models, process changes, and automation needs
Fulfillment Operations & Engineering Support – Oversee local fulfillment operations, ensuring process efficiency and cost control through optimized warehouse layout, material flow design, and equipment selection. Support system integration and workflow design across various business types and operational models
Performance & Continuous Improvement – Monitor and analyze key performance indicators (KPIs) to identify gaps and opportunities. Conduct experiments and implement innovations that enhance customer value and delivery performance. Lead post-launch reviews, incorporate feedback, and adjust processes for continuous improvement and scalability
Equipment, Material & Risk Management – Manage warehouse equipment and material readiness, ensuring operational reliability. Maintain compliance with Environmental, Health, and Safety standards while communicating project risks, mitigation actions, and progress to leadership
Project Ownership & Cross-Functional Collaboration – Lead cross-functional and company-wide initiatives, such as Outbound Process Optimization, warehousing and logistics services Integration, and Fulfillment Network Expansion. Partner with stakeholders from Fulfillment, ICQA, Supply Chain, Transportation, Product Management, Customer Service, and Finance to align priorities and deliver on project goals
Business Planning & Stakeholder Communication – Contribute to strategic business planning by providing operational insights, prioritizing process deployment goals, and aligning resources. Present performance metrics, project outcomes, and improvement results to leadership and cross-functional teams
Qualification
Required
Master's degree (or foreign equivalent) in Industrial Engineering, Operations Engineering, Process Engineering, Supply Chain Management, or a related field with a minimum of 2 years of hands-on experience
Strong improvement-oriented mindset, with deep understanding and practical application of Lean, Kaizen, Six Sigma, DMAIC, and root cause analysis methodologies
Proven management experience in manufacturing, production, or distribution environments, with the ability to lead, develop, and coach associates and managers toward key operational goals
Demonstrated cross-functional project management capability, driving initiatives that improve systems, tools, and processes for greater innovation and efficiency
Experience collaborating with technical teams to propose and implement system enhancements and technology-driven process optimizations
Strong analytical and data-driven problem-solving skills, with the ability to Deep Dive, identify trends, and develop innovative solutions
Proficiency in SQL, Excel (Pivot Table, VLOOKUP), AutoCAD, MS Project, and Tableau
Skilled in developing and communicating performance metrics to multiple audiences; able to influence without authority and gain stakeholder buy-in
Excellent organization, prioritization, and time management abilities in a fast-paced, dynamic environment
Strong verbal, written, and interpersonal communication skills in English & Mandarin
Preferred
E-commerce operations experience preferred
Supply chain management: 1 year (Preferred)
Process Improvement & Standardization: 1 year (Preferred)
Fulfillment Operations & Engineering Support: 1 year (Preferred)
Benefits
401(k) matching
Health insurance
Vision insurance
Paid time off (PTO): vacation, sick, and holidays
On-site gym and game rooms
Employee discount
Coffee and snacks
Dental insurance
Parental leave
Referral program
Company
Yami
Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy.
501-1000 employees
H1B Sponsorship
Yami has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (9)
2023 (10)
2022 (9)
2021 (13)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$60MKey Investors
Notable Capital
2022-03-30Series B· $50M
2017-07-10Series A· $10M
Leadership Team
Alex Zhou
Founder and CEO
Recent News
2022-04-08
2022-04-04
2022-04-04
Company data provided by crunchbase