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Sonny's Enterprises Inc. - Conveyorized Car Wash Equipment Leader · 8 hours ago

Service Technician

Fort Myers, FL

Full-time

Hybrid

Mid Level

3+ years exp

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, recognized for innovating new technologies. They are seeking a Service Technician responsible for servicing car wash systems, maintaining customer relations, and ensuring compliance with safety standards.

Automotive

Responsibilities

Perform maintenance and repair of car wash systems at customer sites, ensuring all work meets company and industry standards

Troubleshoot and resolve technical issues efficiently, providing on-site and remote support as needed

Interact with customers reflecting courtesy, integrity, and good workmanship

Serve existing accounts by analyzing work orders; planning daily travel schedules; investigating complaints; conducting tests; resolving problems

Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements

Complete and submit accurate and timely documentation, including Field Service Reports, Service Tickets, expense reports, mileage logs, and records of service actions, in accordance with company guidelines

Safeguard company and customer information and valuable equipment

Comply with pertinent safety codes and regulations, including OSHA standards

Follow all safety protocols and wear appropriate personal protective equipment (PPE) as required by job duties and company policies

Promptly report any work-related accidents or injuries within 24 hours to designated personnel

Maintain customer confidence by keeping service information confidential

Clean and inspect company-provided service vehicles weekly

Assist in the training of new Service Technicians

Contribute to team objectives by supporting colleagues and participating in company initiatives as needed

Maintain the highest level of skills for service of specified systems

Provide status updates on service work performed on-site per sales ticket

Train customer personnel on equipment use

Understand that there may be other duties to perform as needed that are not itemized in this job description

Qualification

Power tools proficiencyTechnical School GraduateElectrical experienceAutomotive experienceHVAC experienceWelding experienceClean Driving Record

Required

High School Diploma/GED required

3-5 years of hands-on servicing experience on the field

30% overnight travel

Will require proper coordination, and motor skills to work with power/hand tools as needed

Clean Driving Record & Valid Driver's License

Preferred

Preference given to Technical School graduates, Automotive Techs, Fabricators, & Installers

Prior experience in the Electrical, Automotive, HVAC, or Welding is a plus

Benefits

100% employer paid medical plan

401(k) match

Additional medical plans

Dental

Vision

Flex spending account

Short-term and long-term disability & life insurance coverage

Company

Sonny's Enterprises Inc. - Conveyorized Car Wash Equipment Leader

With complete tunnel systems in each of the 50 United States and equipment in countries worldwide, Sonny's equipment delivers millions of clean, dry, shiny cars each year, around the globe.

Founded in 1949

Tamarac, Florida, USA

1001-5000 employees