Robotics Field Operations Technician jobs in United States
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Serve Robotics · 2 months ago

Robotics Field Operations Technician

positionBrooklyn
timeFull-time
remoteOnsite
seniorityEntry Level
money$23/hr - $26/hr
date1+ years exp

Serve Robotics is a company focused on transforming urban mobility with their sidewalk delivery robot. The Robotics Field Operations Technician will ensure the success of the robot fleet through technical maintenance and operational support, addressing issues in the field and collaborating with engineering teams.

Artificial Intelligence (AI)Food DeliveryLogisticsRobotics
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot, diagnose, and repair robots using hardware and software tools
Monitor and support robots in the field, resolving operational issues
Assist with the deployment and retrieval of robots in and out of market areas
Conduct component-level and assembly-level testing to identify performance issues
Provide feedback to engineering and development teams to refine hardware, software, and operational processes
Track, manage, and maintain lab and component inventories
Log repair activities in Jira, including photos and videos, to inform hardware and software teams
Assist merchants, retail staff, and customers during delivery operations
Maintain the cleanliness and appearance of robots to uphold Serve Robotics’ brand image

Qualification

Electro-mechanical experienceRobotics experienceDiagnostic tools proficiencySoftware troubleshootingHardware troubleshootingJira familiarityAutomotive experienceElectronics experienceRapid prototyping familiarityInstrumentation familiarityBicycle riding comfort

Required

1–3 years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field
Proficiency with diagnostic tools, including multimeters, oscilloscopes, and other bench equipment
Experience with software and hardware troubleshooting
Familiarity with Jira or similar documentation tools
Ability to lift 70 lbs and spend extended periods on your feet
Comfortable driving U-Haul-sized vehicles
Valid U.S. driver's license
Ability to work weekends and flexible shifts, including mornings and evenings

Preferred

Hands-on experience in robotics or automation systems
Familiarity with rapid prototyping, testing, or instrumentation
Comfortable riding a bicycle in a city environment

Company

Serve Robotics

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Serve Robotics is an autonomous robotic delivery company that develops AI-powered sidewalk delivery robots.
dateFounded in 2021
location
Los Angeles, California, USA
people-size51-200 employees
web-link
http://www.serverobotics.com

H1B Sponsorship

Serve Robotics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2022 (1)
2021 (5)

Funding

Current Stage
Public Company
Total Funding
$394M
Key Investors
PostmatesNVIDIANeo
2025-10-10Post Ipo Equity· $100M
2025-01-07Post Ipo Equity· $80M
2024-12-01Post Ipo Equity· $86M

Leadership Team

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Ali Kashani
Co-founder & CEO
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Dmitry Demeshchuk
Co-Founder and VP of Software
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Company data provided by crunchbase