Hopper · 6 hours ago
Site Reliability Engineer (SRE) - Platform Infrastructure team (100% Remote - USA)
United States
Full-time
Remote
Senior Level
$150K/yr - $350K/yrHopper is a travel tech company seeking a Senior Site Reliability Engineer to join their Platform Infrastructure team. The role involves building and operating the cloud foundation that supports products used by millions of travelers, focusing on automation, scalability, and developer experience.
AppsBig DataMobile AppsPredictive AnalyticsTravel
Responsibilities
Improve and evolve platform tooling to support a growing number of services and teams across Hopper
Design infrastructure workflows that are simple, consistent, and scalable — enabling engineers to build and deploy with confidence
Drive automation across key infrastructure components, reducing manual work and increasing reliability
Adapt and scale infrastructure offerings to meet the needs of product teams while maintaining a cohesive and maintainable platform
Participate in incident response for platform-level issues as part of a globally distributed, sustainable on-call rotation (with team coverage across the Americas and Europe)
Support engineering teams by troubleshooting platform issues, answering infrastructure-related questions, and reviewing pull requests that affect core systems
Collaborate with a small, high-impact team of SREs, focused on operational excellence, performance, and developer experience
Qualification
Required
Professional experience in SRE, DevOps, Software Engineering, or Systems Engineering, with a passion for building reliable, scalable infrastructure
Strong troubleshooting and incident response skills across distributed systems and cloud-native environments
Solid system design and analytical thinking, with a focus on simplicity, performance, and maintainability
Clear and effective communication skills, with the ability to collaborate across engineering teams
Hands-on experience with major cloud platforms — ideally Google Cloud Platform (GCP)
Deep familiarity with Infrastructure as Code, preferably using Terraform
Experience building and operating with containers and Kubernetes, and tools like Helm or Kustomize
Working knowledge of Service Mesh technologies, preferably Istio
Solid understanding of networking fundamentals — DNS, TLS, certificates, ingress controllers, etc
Knowledge of cloud and infrastructure security best practices, including IAM, RBAC, and network segmentation
Familiarity with authentication and authorization protocols and technologies
Experience with observability stacks — logs, metrics, tracing, and APM (preferably using Datadog)
Practical knowledge of CI/CD pipelines and deployment automation
Exposure to database technologies, both SQL and NoSQL
Comfortable writing scripts in Bash, Python, or similar scripting languages to automate routine tasks and build tooling
Benefits
Unlimited PTO.
Carrot Cash travel stipend.
Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
Please ask us about our very generous parental leave, much above industry standards!.
100% employer paid Medical, Dental and Vision coverage for employees.
Access to Disability & Life insurance.
Health Reimbursement Account (HRA).
DCA/ FSA and access to 401k plan.
Company
Hopper
Hopper is a travel app that uses predictive analytics to make travel recommendations.
Founded in 2007
201-500 employees
H1B Sponsorship
Hopper has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (20)
2022 (28)
2021 (15)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$729.68MKey Investors
Capital One VenturesGPI CapitalWestCap
2022-11-07Series Unknown· $96M
2022-02-02Secondary Market· $35M
2021-08-17Series G· $175M
Leadership Team
Frederic Lalonde
Founder & CEO
Sebastien Rainville
Co-founder
Recent News
2025-12-05
2025-11-07
Stack Capital Group Inc.
2025-11-05
Company data provided by crunchbase