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Sirva · 4 hours ago

International Moving Support Specialist (Hybrid)

Oakbrook Terrace, IL

Full-time

Hybrid

Entry Level

$38K/yr - $45K/yr

1+ years exp

Sirva is a leading global relocation management and moving services company, and they are seeking an International Moving Support Specialist. The role involves providing general support functions for international moving operations, including shipment tracing, documentation handling, and customer communication.

ConsultingCustomer ServiceDelivery ServiceLocation Based ServicesProperty ManagementReal EstateTransportation

Hiring Manager

Kristin Pokorny

Responsibilities

Shipment Tracing: Though shipment prompts, confirming events occurred and then updating ProMove and the International Move Management Consultant accordingly

Documentation Handling: Responsible for arranging all shipping documents and processing with customers, agents, vendors and port brokers and uploading to SISTRS database

Keep customers, agents, vendors and port brokers informed of status changes in a timely manner

Other duties as assigned, including communications desk coverage, FedEx handling and registering files as needed

Qualification

Microsoft OfficeCustomer Service ExperienceDocumentation HandlingMulti-taskingCommunicationTeamworkDetail OrientedGoal OrientedOrganizational Skills

Required

Proficient in Microsoft Office applications (Excel, Word, Outlook)

Ability to prioritize and handle multiple tasks

Well organized

Detail Oriented

Goal Oriented

Excellent Communication skills both oral and written

Ability to work successfully in a team environment where work direction will be provided by multiple people (Matrix Environment)

High school diploma required

Preferred

1-2 Years of customer service or transportation experience preferred

Undergraduate degree preferred

Benefits

Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more.