DHL Supply Chain · 2 months ago
Global IT Customer Solution Manager
Westerville, OH
Contract
Onsite
Senior Level
5+ years expDHL Supply Chain is a leading logistics company that connects people and improves lives. The Global IT Customer Solutions Manager role is pivotal in defining customer-focused IT solutions and driving successful project implementations across global teams.
DeliveryLogisticsSupply Chain Management
Responsibilities
Provides IT support to Business Development by defining IT solutions, implementation plans & approaches, estimating costs, and preparing customer-facing materials
Supports the development of regional innovation and digitalization roadmaps aligned with global priorities
Builds strong relationships with internal teams and key customer stakeholders to drive account growth
Contributes to the creation and readiness of sales collateral for the global SL IT BD community
Assists in the development of new IT products by bridging business and technical teams
Shapes and potentially leads DHL customer implementation projects as ITPM ensuring solutions meet requirements and are delivered smoothly
Develops and manages project plans, budgets, resources, and stakeholder communications
Coordinates with vendors and internal teams to support system implementation, testing, and post-go-live activities
Ensures operational processes and IT solutions are aligned with customer needs
Provides clear updates on project status and maintain strong relationships across teams
Qualification
Required
Bachelor's Degree, required
Project management experience, required
Five (5) or more years' experience in contract logistics, customer project implementations in an IT capacity, required
Five (5) or more years' experience in customer project implementations in an IT capacity, required
Benefits
Excellent affordable insurance benefits (including health, dental, vision and life)
401K plan
Paid vacation and holidays
Company
DHL Supply Chain
DHL Supply Chain is a logistics specialist that provides warehousing, transportation, and integrated services components.
Founded in 1969Westerville, Ohio, USA
10001+ employees
H1B Sponsorship
DHL Supply Chain has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (64)
2024 (37)
2023 (41)
2022 (27)
2021 (20)
2020 (23)
Funding
Current Stage
Late StageTotal Funding
unknown2005-12-14Acquired
Leadership Team
Hendrik Venter
Chief Executive Officer
Orkun Saruhanoglu
CEO Middle East & Africa
Recent News
Digital Commerce 360
2026-01-07
Company data provided by crunchbase