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Worldpay · 2 hours ago

Product Manager I - (US SMB Digital Experience)

United States

Full-time

Remote

Entry Level

3+ years exp

Worldpay is a leading name in payments, processing more transactions than anyone else and simplifying the way millions pay daily. They are seeking a Product Manager I to help shape and deliver features for their merchant self-service portal, focusing on enhancements in onboarding, user management, and reporting. The role involves translating customer insights into actionable roadmaps, collaborating with cross-functional teams, and measuring product performance to drive success.

BankingPaymentsRisk Management

H1B Sponsor Likely

Responsibilities

Own a slice of the iQ portal experience (e.g., onboarding, user management/entitlements, reporting modules, or optimization features) and deliver iterative value with clear outcomes and KPIs

Build and maintain a feature roadmap aligned to business goals; translate market/user insights into problem statements, epics and well‑scoped stories

Partner across the Agile Release Train (ART)—engineering, design/UX, architecture, RTE, product owners, compliance and GTM—to plan increments, remove blockers and ship quality releases

Define requirements and acceptance criteria; validate through discovery methods (customer interviews, usability tests, data analysis) and manage backlog trade‑offs

Track product performance (adoption, CSAT/NPS proxies, funnel metrics, operational SLAs) and use insights to improve conversion, activation and retention

Contribute to go‑to‑market with product briefs, release notes and enablement content; support internal readiness for new/updated capabilities

Help ensure adherence to data, privacy and risk standards in partnership with security, compliance and data governance

Participate in budget/forecast inputs and align investments to measurable impact

Qualification

Product managementB2B/B2C SaaSAgile/SAFe practicesSQL/BI basicsStakeholder managementUser provisioningData governanceRisk complianceAnalytical skillsClear communication

Required

3+ years in product management or adjacent roles (business analysis, UX, solutions/strategy) building B2B/B2C SaaS or portal experiences—ideally in payments/fintech

Working knowledge of identity & access, user provisioning/entitlements, or complex workflows across partner/merchant personas

Competence with Agile/SAFe practices, writing user stories and outcomes, and collaborating within multi‑team trains

Analytical chops: comfort with dashboards, SQL/BI basics or product analytics to size opportunities and validate impact

Clear, concise communication with technical and non‑technical audiences; strong stakeholder management

Bachelor's degree or equivalent experience in business, information systems, engineering or related field

Preferred

Experience with payments acquiring, merchant portals, value‑added services (e.g., tokenization, account updater, revenue optimization, surcharging/fee recovery), or financial reporting

Hands‑on with Aha!, Jira, Confluence, Figma and product analytics tools

Familiarity with risk, compliance and data governance considerations in financial services

Benefits

A voice in the future of fintech

Always-on learning and development

Collaborative work environment

Opportunities to give back

Competitive salary and benefits

Company

Worldpay

Worldpay is a global payment processing company offering secure, scalable solutions for online, in-store, and mobile transactions.

Founded in 1971

Cincinnati, Ohio, USA

5001-10000 employees

https://worldpay.com

H1B Sponsorship

Worldpay has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (148)

2024 (68)

2020 (1)