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Hard Rock Casino Rockford · 2 months ago

SLOT TECHNICIAN I (PART TIME)

Rockford, IL

Part-time

Onsite

Entry Level

2+ years exp

Hard Rock Casino Rockford is a premier entertainment destination, and they are seeking a Slot Technician I to perform diagnoses and repairs of slot machines. This role involves maintaining electronic circuitry, providing customer service, and ensuring compliance with gaming regulations.

Gambling & Casinos

Responsibilities

The Slot Technician I will analyze and respond to a variety of customer service related issues

Technicians are responsible for the repair and maintenance of component level electronic circuitry in gaming devices

Responsible for the installation and removal of gaming devices

Day to day preventative maintenance; troubleshoots ticket-in ticket-out and coin machines; performs hopper tests; clears coin jams and bill validator jams

Assists in game conversions and firmware upgrades

Investigates and verifies any ticket issues

Maintains inventory of supplies needed to perform job function

Maintains and calibrates currency validators, executes machine moves, game conversions, installations, and floor upgrade of current ticket-in ticket out products

Responsible to investigate device malfunctions of various gaming devices and clears coin bill and coin jams

Performs the day to day repair and preventative maintenance of all slot machines. Performs other duties as deemed necessary by Management

Perform work regularly, predictably and in a professional manner

Responsible for cleaning and sanitizing work and public spaces

Perform work regularly and adheres to all Illinois Gaming Regulations

Other duties as assigned

Qualification

Electronic circuitry repairSlot machine maintenanceGaming industry experienceTechnical training with slotsBasic computer skillsCustomer serviceCommunication skillsTeam leadership