Werfen North America · 1 hour ago
IT Solutions Implementation Engineer
Bedford, MA
Full-time
Hybrid
Senior Level
5+ years expWerfen North America is seeking an IT Solutions Implementation Engineer responsible for the successful implementation of data management solutions for customers. The role involves collaborating with IT Solutions Architects, managing project expectations, and ensuring customer satisfaction during the installation and go-live processes.
Health CareManufacturing
Responsibilities
Collaborates with IT Solutions Architects, and/or stakeholders to translate customers’ functional and business requirements to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs
Designs, gains agreement, and communicates professional project plans for customer implementations, utilizing IL’s appropriate products and solutions
Manages expectations, identifies risks, and formulates plans to minimize impacts to the project
Coordinates activities to ensure project progresses on schedule while meeting all other specified project performance parameters
Actively participates in and conducts pre-implementation, implementation and post-project review meetings for customers and internal stakeholders
Performs troubleshooting during the implementation to ensure IT solutions are fully functional and utilized as planned
Understands gaps, proposes mitigation plans, and escalates as required to ensure complete customer satisfaction
Ensures designs are in compliance with all regulatory policies, procedures and records
Assess new and upgraded software and related hardware to determine technical implementation plan for commercial introduction
Other duties and responsibilities as assigned
Qualification
Required
Bachelor's degree in Information Technology, Computer Science or Engineering required or equivalent experience in lieu of a degree will be considered
Minimum of five years' working in an IT support role. Focus on IT applications preferred
Minimum of five years' experience with Healthcare IT requirements required: Interface Engines, IT Security for healthcare environments, Connectivity, Databases ADT/POCT Devices required
Fluency in English required
Preferred
Project Management experience desirable
Advanced Knowledge of clinical/healthcare IT environments
Advanced Knowledge of cybersecurity, keeps current within industry trends and mitigation
Advanced Knowledge of IL IT Solutions portfolio applications to determine functionality meets customer needs
Benefits
Medical, dental, and vision insurance
401k plan retirement benefits with an employer match
Paid vacation
Sick leave
Participation in a commission plan
Performance-based bonus
Company
Werfen North America
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain.
Founded in 1959Bedford, Massachusetts, USA
1001-5000 employees
H1B Sponsorship
Werfen North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (10)
2022 (2)
2021 (11)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Giovanni Russi
Chief Operating Officer
Dominique J.
Human Resources Business Partner
Recent News
2025-07-19
2025-05-17
2025-04-04
Company data provided by crunchbase