CarMax · 3 months ago
Cosmetic Manager
MD - Baltimore Area - White Marsh
Full-time
Onsite
Entry, Mid Level
$58K/yr - $101K/yr
1+ years expCarMax is a leading automotive retailer dedicated to providing exceptional customer service. The Cosmetic Manager is responsible for ensuring proper staffing, achieving production targets, and maintaining cosmetic quality standards for vehicles while fostering a positive work environment.
AutomotiveMarketplaceOnline Portals
Responsibilities
Ensures that all positions are properly staffed at all times
Ensures that the cosmetic repairs specified result in finished vehicles that meet CarMax cosmetic quality standards
Achieves daily and weekly production targets in each cosmetic work zone (Paint and Detail)
Partners with other functional areas and managers as needed to collaborate on questions of vehicle quality and potential kicks
Participates and ensure compliance of all CarMax Training and Process initiatives
Performs all Asset Protection and EH&S responsibilities expected in the role
Ensures positive associate engagement through consistent use of the Associate Care and Communication (AC&C) tools, such as round tables, one-on-ones, and Compass Engagement Meetings
Manages associate at the individual level by using Managing to the Individual (MTI) and through the consistent use of the performance management tools to include performing consistent feedback, observations, file reviews, IDPS, APRs, and performance management
Drives team and store performance in meeting or exceeding all department metric goals
Continually develops functional knowledge
Qualification
Required
Read, interpret and transcribe data in order to maintain accurate records
Complete CarMax provided training in all areas of the production process
Multi-task in a high energy, fast-paced work environment
Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy
Speak, listen, and write effectively in dealing with customers and associates across departments
Basic computer skills
Preferred
1 Year of experience as a Manager or Cosmetic Technician preferred
Benefits
To earn up to 48 hours of sick time per year accrued on a per pay period basis
Between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday
If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay
Paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval
Company
CarMax
CarMax provides an online platform for searching new and used cars, researching models, and comparing vehicles.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$98.19M2021-06-08Post Ipo Equity· $98.19M
1997-01-05IPO
Leadership Team
T
Tom Reedy
EVP & Chief Financial Officer
Charles Joseph Wilson
Executive Vice President, Chief Operating Officer
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