DEPARTMENT SERVICES AIDE (ENTRY) - City Treasurer's Office jobs in United States
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NEOGOV · 3 months ago

DEPARTMENT SERVICES AIDE (ENTRY) - City Treasurer's Office

positionHuntington Beach, CA
timeFull-time
remoteOnsite
seniorityEntry Level
money$17.41/hr - $23.34/hr
date3+ years exp

NEOGOV is seeking a Department Services Aide for the City Treasurer's Office in Huntington Beach. This role involves assisting with customer service duties, payment processing, and providing support to residents and business owners in a busy office environment.

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H1B Sponsor Likelynote

Responsibilities

Assistance to residents and business owners
Processing of account openings and closings
Answering a variety of questions through the phone queue and counter
Processing of payments

Qualification

Customer servicePublic relationsOffice equipment operationBasic math principlesEffective communicationInterpersonal skillsAttention to detail

Required

High School diploma or an equivalent
At least three (3) years of related skilled experience
Knowledge of Business English, spelling and grammar
Knowledge of modern office practices, procedures and equipment
Knowledge of personal computer operations
Knowledge of basic math principles
Knowledge of effective public relations/customer service principles, practices and techniques
Ability to utilize general office equipment such as telephone, fax, printers, copiers, and computers
Ability to learn and apply City policies, procedures, rules and regulations
Ability to conduct basic research
Ability to compile and analyze data and prepare accurate reports and correspondence
Ability to reason logically, draw valid conclusions and make appropriate recommendations
Ability to maintain work effectiveness and meet deadlines with frequent changes in workload and the priority of assignments
Ability to understand and carry out oral and written instructions
Ability to communicate clearly and concisely, orally and in writing
Ability to establish and maintain cooperative working relationships with those contacted in the course of work
Ability to provide quality customer service

Preferred

General office, public contact, and/or government-related experience highly desirable

Benefits

CREDIT UNION membership is available to all City employees and provides access to low interest loans.

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Recent News

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Company data provided by crunchbase