Northern Hospitality Group · 2 months ago
Banquet Captain
Anchorage, AK
Full-time
Onsite
Mid LevelNorthern Hospitality Group is a fast-growing company that operates restaurants, hotels, and brewers in Alaska. The Banquet Captain is responsible for ensuring the smooth operation of events, managing staff, and maintaining high standards of guest satisfaction.
Hospitality
Responsibilities
Engaging service, delicious cuisine and distinctive surroundings make every special event at 49th State Brewing Company is a truly memorable affair
Showcase your communication and organization skills, where you will lead and liaise with multiple departments to ensure each group function is truly exceptional
Essential functions ensure the smooth daily operation of the banquet department as well as events bar/food services
Responsible for daily operation by managing on the floor
Review all banquet event orders to ensure proper set-ups are in place and correct
Responsible for critically assessing procedures, policies, and methods of operation and alter them where necessary
Responsible for ensuring that all equipment, fixtures, and furniture of the department are kept in good supply and in the best repair possible
Maintain and ensure that all function information is kept up to date with respect to all changes and/or revisions
Actively develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health & Safety standards
Responsible for the smooth and efficient functioning of the day to day operations of the Banquet department
Responsible for developing and maintaining a constructive, harmonious and communicative working relationship with all supporting departments Contribute to a positive work environment and ensure all concerns are communicated to Events Coordinator
Coach and train the team in all aspects of the department, monitoring their development and providing critical feedback and performance reviews Responsible for ensuring guest satisfaction goals for the Department are met and/or exceeded
Develop strong interpersonal relationships with guests on an ongoing basis
Qualification
Required
Showcase your communication and organization skills
Lead and liaise with multiple departments to ensure each group function is truly exceptional
Ensure the smooth daily operation of the banquet department as well as events bar/food services
Manage on the floor
Review all banquet event orders to ensure proper set-ups are in place and correct
Critically assess procedures, policies, and methods of operation and alter them where necessary
Ensure that all equipment, fixtures, and furniture of the department are kept in good supply and in the best repair possible
Maintain and ensure that all function information is kept up to date with respect to all changes and/or revisions
Actively develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health & Safety standards
Ensure the smooth and efficient functioning of the day to day operations of the Banquet department
Develop and maintain a constructive, harmonious and communicative working relationship with all supporting departments
Contribute to a positive work environment and ensure all concerns are communicated to Events Coordinator
Coach and train the team in all aspects of the department, monitoring their development and providing critical feedback and performance reviews
Ensure guest satisfaction goals for the Department are met and/or exceeded
Develop strong interpersonal relationships with guests on an ongoing basis
Company
Northern Hospitality Group
Founded in 2005 in the shadow of America's tallest peak, Northern Hospitality Group is the brainchild of a chef/restaurateur/brewer and an Alaskan adventurer.
Founded in 2005
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase