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Sonar · 2 months ago

Technical Enablement Program Manager

Austin

Full-time

Onsite

Mid, Senior Level

3+ years exp

Sonar is a company dedicated to improving code quality and security while enhancing developer productivity. The Technical Enablement Program Manager will design and implement learning programs that enhance technical fluency across pre and post-sales teams, ensuring rapid onboarding and high-quality outcomes for customers.

Cyber SecurityDeveloper ToolsOpen SourceSoftware

No H1B

Responsibilities

Design and manage end-to-end technical learning pathways for technical roles, creating universal onboarding programs and defining baseline knowledge standards

Develop and implement an internal technical certification program (e.g., 101, 201, 301 levels) to track completion and proficiency

Assist in the curation and maintenance of playbooks for technical roles

Partner with stakeholders across Product, Engineering, Sales, and Technical Leadership to conduct training needs analyses, identify skills gaps, and define clear, measurable learning objectives for new curriculum

Consolidate and synthesize key product and technical updates and news from across the business relevant to the supported technical roles

Implement a robust Content Governance framework and a continuous feedback loop to ensure internal resources, customer-facing technical materials, and the library of customer use-cases are current, accurate, and reflect the latest product standards

Polish and update technical materials, diagrams, professional presentations, and other customer-facing content leveraged by technical teams

Ensure training materials remain current by integrating new product release information and details into all evergreen onboarding and learning resources

Lead New Product Readiness by designing and developing the technical 'how-to' curriculum for new product rollouts, aligning with global business objectives and product launches

Assist technical teams in updating and maintaining the technical demo environment, ensuring it is up-to-date and reflects the latest product capabilities for both training and field testing

Qualification

Technical EnablementTechnical CertificationProject ManagementCloud TechnologiesData AnalysisMentoringOrganizational SkillsCommunication Skills

Required

3+ years of experience in Enablement supporting technical roles: Technical Support Engineering, Solutions Architecture, or a related technical GTM role, ideally within a high-growth SaaS or B2B software environment

2+ years of experience supporting and enabling technical knowledge or training

Proven expertise in designing and scaling complex technical enablement programs from ideation to global implementation

Deep understanding of the developer ecosystem and/or complex cloud technologies (e.g., Data/AI, DevOps, or Security)

Demonstrated ability to influence, lead, and mentor senior technical peers and executives without direct authority

Exceptional project management and organizational skills, with the ability to independently define, prioritize, and manage multiple complex initiatives in ambiguous, fast-paced situations

Experience using data and metrics to define success, measure impact (ROI), and inform planning/prioritization

Benefits

Flexible comprehensive employee benefit package.

23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays.

We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation.

Generous discretionary Company Growth Bonus, paid annually.

Fully paid parking in the heart of downtown Austin, Texas.

Global workforce with employees in 20+ countries representing 35+ unique nationalities.

We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.

Monthly catered events, and team events.