Farmers Insurance DDHQ · 2 months ago
Inbound Sales Consultant - Base Pay + Uncapped Incentive (Hybrid - Grand Rapids, MI)
Farmers Insurance DDHQ is seeking persuasive communicators to join their team as Inbound Sales Consultants. In this hybrid role, you will engage with customers, promote insurance products, and provide exceptional service while driving sales through inbound and outbound calls.
Insurance
Responsibilities
Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls
Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
Navigate multiple computer systems while seamlessly interacting with the customer
Qualification
Required
1+ years of experience in sales-whether that's in retail, hospitality, or other industries
Proven ability to meet quotas, metrics and goals
A drive to work in a fast-paced, high energy environment
Desire for a long-term career within the insurance industry
Proven ability to take initiative, solve problems, and prioritize tasks
Direct sales skills, and the aptitude to influence customers and close the sale
Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
Must be eligible to obtain resident/non-resident property and casualty license in all required states
High school diploma or equivalent required
Obtains resident/non-resident property and casualty license
Completion of required additional training
Preferred
Bachelor's degree preferred
Benefits
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance